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Connect our community with great live music.

Join our team and help support unforgettable musical experiences for our community at a 501(c3) non-profit organization that values excellence, integrity, trust, and communication.

OPEN POSITIONS

About Utah Symphony | Utah Opera

Utah Symphony | Utah Opera (USUO) connects Utah communities through great live music, serving as the premier provider of the orchestral and operatic art forms in the Intermountain West. The Utah Symphony, which performs at Salt Lake City’s Abravanel Hall and is led by Music Director Thierry Fischer, is one of the most engaged orchestras in the nation. In addition to numerous regional and domestic tours, it has embarked on seven international tours and performed at Carnegie Hall in 2016 coinciding with the orchestra’s 75th anniversary celebrations. Since 1978, Utah Opera has provided Utah’s citizens with distinguished productions at the historic Janet Quinney Lawson Capitol Theatre that showcase emerging and established artists, celebrate traditional works, and champion the American operatic tradition. USUO reaches 450,000 residents annually in Utah and the Intermountain region through its performances and educational programs, which serve more than 155,000 students annually. USUO produces four full operas and more than 175 symphony performances in each season throughout Utah and an annual summer festival – the Deer Valley® Music Festival – in Park City, Utah.


Equal Employment Opportunity Statement

Utah Symphony | Utah Opera (USUO) is committed to connecting our community through the performance of great live music. In service of that goal and to create an incredible place to work, USUO prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, national origin, gender, gender identity, sexual orientation, age, religion, disability, genetics, protected veteran status or any other characteristic protected by federal, state, or local laws.


Title VI of the Civil Rights Act of 1964

Utah Symphony | Utah Opera is in compliance with Title VI of the Civil Rights Act of 1964 which maintains that no person in the United States shall, on the ground of race, color, or national origin, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance. If you have questions concerning USUO’s compliance with Title VI, please contact the office of the President & CEO.


National Alliance for Audition Support

Utah Symphony | Utah Opera is proud to be a partner in the National Alliance for Audition Support (NAAS), an unprecedented national initiative to increase diversity in American orchestras. The Alliance does so by offering Black and Latinx musicians a customized combination of mentoring, audition preparation, financial support, and audition previews. NAAS is a partnership between the Sphinx Organization, League of American Orchestras, New World Symphony, and over 100 orchestras across the nation and is funded by a generous grant from the Mellon Foundation and contributions from the member orchestras. Learn more at www.auditionalliance.org.


Benefits & Perks at Utah Symphony | Utah Opera

Benefits

Full-time staff receive health coverage (USUO pays 100%), 401(k) contribution plan, and paid time-off and holidays.

Free Tickets

Staff receive complimentary and discounted tickets to Utah Symphony and Utah Opera performances.

Work that Matters

Music touches lives for good and enriches our community. Be part of an organization that brings beauty and happiness to the lives of people all over the state.

The staff supports USUO’s mission to connect the community through great live music by doing everything from promotion and fundraising to artistic planning and operations. View and apply for open positions below.


Open Positions

Video Producer

JOB OVERVIEW:

The Video Producer creates multimedia content to support marketing, fundraising, educational, and institutional storytelling goals for Utah Symphony | Utah Opera. The Video Producer has primary responsibility for coordinating, filming, and editing video and audio content including, but not limited to, performances and rehearsals, special events, educational events, and interviews, in addition to shared responsibility for capturing and editing photography.

ESSENTIAL RESPONSIBILITIES INCLUDE:

  • Under the guidance of the Director of Communications and with input from the Social Media & Content Manager and/or other staff members, propose and develop concepts for video content to promote ticket sales, support fundraising efforts, and effectively tell stories about USUO’s performances, education/community engagement programs, and artists.
  • Plan pre-production aspects including storyboarding video concepts, budgeting, and coordinating filming logistics with artists, venues, and other necessary parties. Assist in scripting content as needed.
  • Set up cameras, lighting, sound, and other equipment for multimedia captures.
  • Supervise and direct as needed on-scene to ensure a high-quality final product.
  • Capture video footage including performances and rehearsals, special events, educational activities, audience b-roll, and interviews. Capture and edit audio recordings as needed.
  • Edit video footage and produce final videos for use in communications channels including web, social media, email, and television.
  • Create graphics, title cards, and end cards for use in video content.
  • Ensure that videos are properly vetted and approved, including tracking artist approvals of video footage, before handing off for distribution; ensure multimedia capture and distribution follows artist contracts and agreements; know and monitor Local 104 CBA regulations and restrictions for orchestra video/audio recording.
  • Assist in posting video content to USUO website and social media channels as needed.
  • Arrange, oversee, and coordinate third party contractors for large-scale video productions.
  • Coordinate and create pre-performance and lobby slides and videos for use at performances.
  • Coordinate proper logging, tagging, storage, and archiving of video material.
  • Share responsibility for capturing photography at performances, rehearsals, special events, and education programs.
  • Share responsibility for creating video ads for USUO advertising campaigns.
  • Establish and maintain quality working relationships with staff, artists, and contractors.
  • Perform additional marketing and communications duties as assigned.

REQUIRED SKILLS / ABILITIES:

  • A minimum of 3 years of professional experience capturing, editing, and producing video material
  • Proficiency in Adobe Creative Suite with experience in Adobe Premiere Pro CC, After Effects, Photoshop, and compression programs
  • Strong camera skills and experience shooting with a variety of camera formats; technical understanding of studio lighting, sound setup, and audio engineering
  • Demonstrated experience with video pre-production, production, and post-production processes
  • Portfolio of production work that demonstrates a range of skills and scope of content
  • Knowledge of current industry standard audio/video file formats
  • Knowledge of best practices, trends, and content strategy on social media platforms including Facebook, YouTube, TikTok, and Twitter
  • Proficiency with photography and photo editing
  • Working knowledge of graphic design; experience with animation and motion graphics
  • Basic knowledge of website content management software and HTML preferred
  • Strategic and creative thinker with a deep commitment to quality and attention to detail
  • Proven ability to set objectives, prioritize, organize tasks, and assign resources
  • Expert problem-solver able to re-prioritize and evolve techniques and ideas as needed in a fast-paced and dynamic environment
  • Team player able to work effectively in a collaborative environment as well as independently
  • High level of professionalism, with excellent time management skills and written and verbal communication skills
  • Able to exercise discretion and keep strictest levels of confidentiality
  • Interest in and knowledge of symphonic music and/or opera
  • Ability to work extended hours as needed, including evenings, weekends, and occasional holidays; flexible hours during the week

PHYSICAL REQUIREMENTS:

  • Ability to sit and stand for long periods of time
  • Ability to twist, bend, reach, and lift up to 20 pounds
  • Reasonable accommodations will be made for anyone needing them to perform the essential job functions and physical requirements listed above.

Please apply online. Application materials should include portfolio, cover letter, résumé, and references. Additionally, we invite applicants to include a creative self introduction video.

Apply Online


Technical Director

JOB OVERVIEW

The Technical Director is a detail-oriented individual with strong organizational and interpersonal skills to help coordinate and supervise all technical aspects of Opera productions, rental and construction projects, as well as occasional Symphony related productions and concerts.  Candidate should be self-motivated and willing to look for ways to improve the work environment. This job requires adherence to high standards, a strong sense of responsibility, enthusiasm, and ability to work nights and weekends.  Candidate should possess the ability to operate well under pressure, with a positive and dedicated problem-solving attitude, while being adaptable to new situations and changing priorities. 

ESSENTIAL RESPONSIBILITIES INCLUDE:

  • Supervise Technical Department staff including, including but not limited to, Prop Master, Charge Artist, Carpenter(s)
  • Prepare and Supervise the load-in/out of all productions
  • Manage rehearsals and run of show in the Capitol Theatre
  • Serve as liaison with IA; manage crew calls and contract adherence
  • Prepare construction drafting for projects to be built in the shop
  • Prepare ground plans, sections and other technical drawings for productions
  • Manage contracts for scenery rentals
  • Supervise the scheduling and load-in/out of scenery rentals
  • Serve as show tech on scenery rentals
  • Advise on and analyze future build projects, rebuilds and stock inventory
  • Scene shop maintenance and improvement
  • Shop vehicle maintenance including fork lift and pickup truck
  • Other duties as assigned.

REQUIRED SKILLS / ABILITIES:

  • Self-motivation, looking for ways to improve collaboration and processes
  • Ability to work nights and weekends as needed for productions
  • Excellent time and priority management
  • Knowledge of following programs required: AutoCAD, VCarve or CNC programming equivalent
  • Proficient with Microsoft Office Suite or related software, Excel

EDUCATION / EXPERIENCE

  • BA (MFA preferred) in technical theatre or equivalent work experience in related field required

PHYSICAL REQUIREMENTS

  • Must be able to lift 50 pounds at times.

Please apply online. Application materials should include cover letter, résumé, references and drafting sample (pdf acceptable). Applications without a cover letter will not be considered.

APPLY ONLINE


Operations Manager


Department: Operations
Report to: Director of Orchestra Operations

This is a full-time, salaried, exempt position offering a comprehensive benefits package.

POSITION SUMMARY

The Operations Manager will assist the Director of Orchestra Operations with the day-to-day logistical needs of the orchestra including advancing and executing concerts at Abravanel Hall, run-outs and tours across the state, and the Deer Valley® Music Festival. The Operations Manager works closely with the Director of Orchestra Operations, Stage and Production Manager, Front of House Director, Vice President of Artistic Planning, Director of Orchestra Personnel, Librarians, and with colleagues in the Artistic and Marketing departments and all external concert venue partners of the Utah Symphony

ESSENTIAL RESPONSIBILITIES INCLUDE:

  • Assist Director of Orchestra Operations in the planning and management of all concert production activities of the Utah Symphony within Abravanel Hall and at other venues (including tours, Deer Valley® Music Festival, and run-out concerts).
  • Manage Abravanel Hall space usage for Utah Symphony musicians and staff, including ghost light rehearsals, receptions, meetings, tours, and special events. Ensure current season calendar of events and Abravanel Hall calendar correctly reflect Utah Symphony use and needs.
  • Administrative duties including, but not limited to, reviewing meeting agendas, check requests/invoices, creation and dissemination of concert information sheets, maintaining the orchestra calendar, and updating OPAS database.
  • Assist and support Director of Orchestra Operations in the organization and execution of travel, lodging and logistics for orchestra tours.
  • Ensure adherence to the collective bargaining agreements that govern the orchestra musicians as it pertains to rehearsals, concerts and calendaring.
  • Maintain archive recordings library and continue good working relationship with recording engineer.
  • Attend and contribute to bi-weekly production meetings and monthly orchestra committee meetings.
  • Participate in regular concert duty rotation.
  • Assist Director of Orchestra Operations in formulating the operations budget and keep track of expenses, savings and overages.
  • Schedule orchestra buses for all tours and run-outs.
  • Manage staff and orchestra parking at Abravanel Hall and the Salt Palace garages.
  • Other duties as assigned.

QUALIFICATIONS:

  • Bachelor’s degree in a related field and 1-2 years’ experience working in orchestra operations preferred.
  • Night and weekend events are an essential part of the job. Individual must maintain a very flexible schedule.
  • Excellent interpersonal and communication skills, and experience working within a dynamic team.
  • Strong organizational skills, supremely detail-oriented and self-motivated, with the ability to manage and prioritize simultaneous projects in a frenetic environment.
  • Ability to read music and familiarity with orchestral repertoire.
  • Proven problem-solving skills in a creative workplace.
  • Ability to develop accurate schedules, work within approved budgets and meet deadlines.
  • Working knowledge of Microsoft Office.
  • Experience working with OPAS a plus.

Please apply online. Application materials should include a cover letter, resume and references. Applications are due by November 19, 2021.

APPLY ONLINE


Director of Individual Giving


JOB OVERVIEW

The Director of Individual Giving is an integral member of the USUO nine-member Development team. They are primarily responsible for sustaining and growing relationships with individual donors to raise support for USUO’s mission. The Director works with the VP of Development, the Board of Trustees and Senior Management to plan and execute the cultivation, stewardship and personal solicitation of individual donors and prospects to achieve and grow an individual giving goal of approximately $1,000,000.

REPORTING RELATIONSHIPS:

Reports to: VP of Development
Supervises: Individual Giving Manager

ESSENTIAL RESPONSIBILITIES INCLUDE:

  • Develop, maintain and grow a portfolio of approximately 200 individual donors up to $10,000.
  • Develop and execute strategies to identify, research, cultivate and solicit qualified prospects.
  • Establish and maintain relationships with individual donors and prospects, through personal visits and other forms of direct personal contact in accordance with performance targets.
  • Manage ongoing donor relationships through regular contact, personal visits, communication and follow up.
  • Arrange meetings with donors and prospects for cultivation, stewardship and solicitation.
  • Develop and manage a prospect pool using the database and research tools to identify and cultivate new leads, and design and implement strategies to attract new donors, support major gift efforts, and to build a robust donor pipeline.
  • Work with Marketing/Communications department in the design of fundraising and promotional materials (i.e. website, newsletter, newspaper ads, directories, social media, letters, and brochures).
  • Work closely with the Individual Giving Manager to oversee all aspects of the Annual Fund, including design, content, timeline, segments, social media, telefunding, direct mail, and other grass roots efforts.
  • Track and report solicitation and fundraising progress.
  • Analyze results of programs and efforts to make informed goals, plans and adjustments to best utilize resources and improve subsequent efforts.
  • Maintain database records and e-files with all donor transactions and related development material.
  • Serve as the liaison with Giving Societies including but not limited to Abravanel and Peterson Societies, and Young Professional groups.
  • Write proposals and create supplementary materials as necessary.
  • Oversee strategy for special initiatives such as Healthcare Night, Giving Days, and other donor events to achieve maximum success.
  • Participate in networking opportunities to broaden USUO’s scope of engagement.
  • Serve as a resource and support for Board of Trustees, USUO leadership, donor community and staff.
  • Staff and represent USUO at concerts, programs and events, and serve as an ambassador for USUO.
  • Other duties as assigned.

REQUIRED SKILLS / ABILITIES:

  • An affinity for and commitment to the mission of USUO and the importance of the arts in society.
  • Excellent verbal, written communication, and interpersonal skills.
  • Strong organizational skills and attention to detail.
  • Ability to work independently and as a member of team.
  • Personal commitment to Diversity, Equity, Access, & Inclusion in the field of Philanthropy.
  • Experience with Tessitura a plus.
  • Proficient in Microsoft Word, Excel, PowerPoint, Outlook, and Teams.
  • Availability to work and attend evening and weekend events and performances as needed.

EDUCATION / EXPERIENCE:

  • Bachelor’s degree in Communications, Business, related field, or relevant combination of education and experience.
  • Three or more years fund-raising experience, including direct solicitation of contributions, volunteer leadership support, written and verbal presentations, or equivalent experience.

PHYSICAL REQUIREMENTS:

  • Sit for long periods of time and stand occasionally.
  • Ability to twist, bend, reach, and lift up to 20 pounds.
  • Neither of the Physical Requirements will be used to disqualify otherwise qualified applicants.

Please apply online. Application materials include a resume, cover letter, and references. Applications without a cover letter will not be considered.

APPLY ONLINE


SALES ASSOCIATE


Utah Symphony | Utah Opera (USUO) is seeking experienced outbound Sales Associates!

We are looking for friendly and energetic individuals with a genuine passion for music and the arts to maximize ticket revenue through the sale of USUO season subscription packages, and assist in our annual fundraising efforts.

This is a part time position that offers a great deal of flexibility to create your own schedule. Our sales office is located in Bountiful, and our office hours are Monday-Friday from 10:00am-6:00pm; we are closed on Saturday and Sunday. A minimum of 20 hours (maximum 29 hours) is required each week.

Sales Associates are paid an hourly wage and earn weekly bonuses for meeting various individual and team sales goals. The Sales Associate position offers a rewarding and unique opportunity to learn and expand your musical knowledge in a fun and friendly environment. Complimentary tickets to Utah Symphony & Opera performances are another great benefit!

ESSENTIAL RESPONSIBILITIES INCLUDE:

  • Outbound calls selling Utah Symphony | Utah Opera season subscription packages
  • Solicit donations from current and past patrons during our year-end Annual Fundraising Campaign
  • Cultivate relationships with patrons in order to create repeat business and referrals
  • Meet pre-determined goals for ticket sales, promotions, and contributions
  • Identify the patron’s needs, present accurate product information and close the sale over the phone
  • Keep detailed tracking records of revenue, contacts, calls per hour, and other sales metrics
  • Maintain follow-up with patrons as needed
  • Other duties as assigned by the Sales Manager

REQUIREMENTS:

  • Prior sales experience preferred
  • Superior customer service and aptitude towards developing relationships over the phone
  • Commitment to setting and achieving goals
  • Excellent oral and written communication skills
  • Outstanding organizational, problem-solving and multi-tasking abilities
  • Qualified at working independently AND as part of a team
  • High level of professionalism and grace under pressure
  • Courteous attitude and strong listening skills
  • Enthusiastic and positive personality; high energy level

Please apply online. Application materials should include a resume and references.

Apply Online


PATRON SERVICES AGENT


123 West South Temple, Salt Lake City, UT 84101
Part Time, Marketing Department (Ticket Office)

Utah Symphony | Utah Opera (US|UO) is seeking outgoing individuals to work in the Patron Services Office assisting patrons of US|UO with season and individual ticket sales. You are expected to provide superior customer service and accurate information to patrons and donors alike. A passion for music and people is highly appreciated!

ESSENTIAL RESPONSIBILITIES INCLUDE:

  • Assist in the selling of subscription packages, add-on tickets, and single tickets
  • Work performances during evenings and weekends
  • Maintain extremely high level of customer service and proficient communication with patrons, donors, staff, volunteers, and other potential ticket holders
  • Efficient and confident use of database software, (we use Tessitura), as well as our new mobile app
  • Assist patrons with ticket exchanges in accordance with USUO policy
  • Perform data entry projects as assigned
  • Make outbound follow-up calls to patrons that may include special offers
  • Identify patrons who are potential high-value subscribers / group sales prospects and provide information to Patron Services and Sales Managers
  • Ability to focus in a fast paced situation
  • Assist with other special marketing and development projects as needed
  • Bilingual in English/Spanish is highly preferred

EDUCATION / EXPERIENCE:

  • Effective human relations, communication, listening, & customer service skills required.
  • A positive demeanor; the abilities to multi-task, pay attention to details, and work in a team environment are all essential for you to be successful in this position.

Must be available to work 12-24 (and up to 29) hours per week.

Typical shifts are:
Monday – Friday; 12PM – 6PM when there is no performance,
12PM through 30 minutes post performance start for weekday performances
2PM through 30 minutes post performance start on Saturdays with a performance
Closed all but 4 Sundays per year, with very limited hours and staffing

Please apply online. Application materials should include a resume and references.

Apply Online