Connect our community with great live music.
Join our team and help support unforgettable musical experiences for our community at a 501(c3) non-profit organization that values excellence, integrity, trust, and communication.
Benefits & Perks at Utah Symphony | Utah Opera
Full-time staff receive health coverage (USUO pays 100%), 401(k) contribution plan, and paid time-off and holidays.
Staff receive complimentary and discounted tickets to Utah Symphony and Utah Opera performances.
Work that Matters
Music touches lives for good and enriches our community. Be part of an organization that brings beauty and happiness to the lives of people all over the state.
The staff supports USUO’s mission to connect the community through great live music by doing everything from promotion and fundraising to artistic planning and operations. View and apply for open positions below.
Executive Assistant to the Sr. V.P. and COO & Office Manager
As Executive Assistant: Provide administrative support for the Utah Symphony’s Sr. VP & COO of Utah Symphony | Utah Opera. Enhance effectiveness by providing information management support and representing Sr. VP & COO. Assume additional responsibilities and perform special projects as needed or directed
As Office Manager: Responsible for providing front-end administrative support for Utah Symphony | Utah Opera offices at Abravanel Hall, i.e., answering phones, managing correspondence, receiving deliveries, greeting visitors, handling general inquiries, and ordering office supplies.
Support to the Senior VP & COO
- Maintain and coordinate Sr. VP and COO’s daily appointment schedule including meetings with staff members, musicians, board meetings, interviews, etc.
- Assist with business travel when necessary.
- Manage PR related activities for COO including reviewing PR/Marketing materials and photos, ensuring accuracy.
- Assist with time management by gathering, transcribing, formatting, editing, and copying information.
- Prepare COO for meetings; assist with reports and gather information from other departments.
- Record meeting minutes for Orchestra Committee and Department Heads meetings, Artistic Advisory, and other HR related meetings for COO.
- Help conserve time and create efficiencies and effectiveness of the COO office by assisting in research, reading, and summarizing information, gathering, collecting, and analyzing information and initiating telecommunications.
- Represent COO in all ways while maintaining confidence and speaking for him as necessary.
- Attend meetings on behalf of COO as needed takes notes.
- Maintain COO office and office supplies and ensure operation of equipment.
- Greet and welcome guests for meetings making them feel comfortable and addressing needs.
- Provide historical reference by developing and utilizing filing and retrieval systems both physical and electronic.
- Maintain HR files and Orchestra and Staff HR meetings confidential.
- Assist with creating and maintaining timelines.
- Assist with Employees’ FMLA paperwork.
- Keep organization’s HR posted workroom documentation current.
- Advise COO on staff morale issues and assist with HR training, staff surveys, and overall task of creating a positive working environment.
- Secure all critical information and data.
- Work with COO on developing and maintaining HR policies and procedures.
- Prepare for and execute annual events such as Orchestra and Staff Recognition events, etc.
- Manage HR job postings and job searches and assist with coordinating interview schedules for COO.
- Act as main point of contact for the organization: answer phones, provide assistance, direct calls, and take messages as necessary.
- Act as a liaison between Abravanel Hall office counter-parts at Production Studios.
- Manage general office supplies; take inventory and place orders, and verify receipts.
- Supervise the orderly appearance of main office, workroom, and kitchen; ensure a clean and safe work environment; communicate with custodial services as needed and coordinate annual office cleaning day.
- Maintain company directories.
- Place special orders/requests, i.e. business cards, name badges, etc.
- Coordinate notices, flowers, cards (Get-well, Birthday, etc.) food/snacks for meetings/events.
- Handle petty cash and parking vouchers/validations; monitor cash flow regularly: log, track and reconcile with Accounting Dept.
- Organize incoming/outgoing mail and faxes daily; distribute to appropriate staff and contact courier(s) i.e. FedEx; mail drop-off and maintain postage meter; instruct staff in shipping and mailing procedures as necessary.
- Work with Information Systems Manager on minor computer and copy machine issues; contact as necessary for maintenance and repair.
- Provide administrative support and perform special projects as needed or directed for the Office of the Sr. VP & COO.
- Other duties as assigned.
- Minimum of bachelor’s degree
- Experience with symphonic music and knowledge of symphonic repertoire preferred
- Effective written and verbal communication skills
- Ability to work under pressure with diverse personalities
- Advanced computer skills with working knowledge of MS Word, Outlook, and Excel
Please apply online. Application materials should include a resume, cover letter, and references. Applications are due by May 24, 2019.
Utah Opera seeks a detail-oriented individual with strong organizational and interpersonal skills to help coordinate and supervise all technical aspects of five Utah Opera productions and rental and construction projects. Candidate should be self-motivated and willing to look for ways to improve the working environment. This job requires adherence to high standards, a strong sense of responsibility, enthusiasm, and working nights and weekends. You should possess the ability to operate well under pressure, with a positive and dedicated problem-solving attitude, while being adaptable to new situations and changing priorities. Responsibilities include but not limited to: preparing and supervising the load-in/load-out of all sets and props; the complete rehearsal and run of shows in the Capitol Theatre. This job also assists in the construction drafting for projects to be built in the shop. Preparing ground plans; sections, and other technical drawings for production. Software knowledge required to know; AutoCAD preferred, Excel, Word, Outlook. BA in technical theatre or related field required, MFA preferred. Position is available now. Offers a competitive salary and generous benefits package. This is a full-time, salaried, exempt position with competitive pay and excellent benefits.
Please apply online. Application materials should include a resume and cover letter.
Utah Symphony | Utah Opera (USUO) is seeking an experienced Sales Manager to manage the organization’s telemarketing, telefunding, and group sales efforts; which include series package sales, special promotions, and fundraising for the Utah Symphony, Utah Opera, and the Deer Valley® Music Festival. The Sales Manager reports to the Director of Patron Engagement, and will work closely with USUO’s Marketing and Development (Fundraising) departments. This position works out of USUO’s call room in Bountiful, UT and the office hours are Monday – Friday, 10:00am – 6:00pm.
Essential responsibilities include:
- Hire, motivate, train, and mentor Sales and Group Sales Associates
- Develop and implement telemarketing subscription, telefunding and group sales campaigns
- Assist Sales Associates throughout sales process, and enter completed sales and donations on behalf of Sales Associates in Tessitura
- Establish guidelines for reporting on and executing sales goals
- Successfully meet financial goals: total revenue, office expenses, ROI
- Work with Development and Education teams for fundraising and education initiatives
- Manage sales lead inventory
- Develop materials for sales associates; including scripts, policies, training documentation
- Manage and motivate sales associates to exceed ticketing revenue and fundraising goals
- Provide daily and weekly sales reports
- Bachelor’s degree in marketing, business, sales, or related field or equivalent experience
- Excellent organizational, managerial, and communication skills
- Ability to create a positive work environment and motivate employees
- Demonstrated knowledge of good customer service policies and consumer behavior
- Ability to work well under deadlines and manage multiple projects simultaneously
- High level of initiative and creativity
- Advanced understanding of sales processes and KPIs
- Excellent written and verbal communication, and customer service skills
- Advanced working knowledge of Microsoft Word and Excel
- Competency with Tessitura ticketing system preferred
Master Electrician / Shop Carpenter
UTAH OPERA seeks candidates for Master Electrician/Shop Carpenter. The Master Electrician/Shop Carpenter would oversee company lighting gear, lead electrics crews during the load in and load out of Utah Opera productions and assist in the building of productions as a carpenter in the Utah Opera Scenic Studio. Experience programming ETC consoles, hands-on experience with intelligent lighting, and working with union stage crews is preferred.
This job requires adherence to high standards, a strong sense of responsibility, enthusiasm, and working nights and weekends. You should possess the ability to operate well under pressure, with a positive and dedicated problem-solving attitude, while being adaptable to new situations and changing priorities.
Other responsibilities include: collaborating with technical department heads, collaborating with designers, tracking labor, maintaining equipment, fabrication of custom light fixtures and effects, MIG welding, and experience or the ability to learn projections and video editing. This position will work as a shop carpenter 8-9 months out of the year and 3-4 months as a master electrician. Candidates should be a graduate of an accredited technical theatre program or have relevant work experience. This is a full-time, salaried, exempt position with competitive pay and excellent benefits.
Additional Internship Opportunities
Utah Symphony | Utah Opera accepts interns whenever possible to assist students and new professionals in making informed decisions about careers in the arts. Interested candidates can explore one or more facets of arts operations, administration, education, development and marketing We also offer opera-based production opportunities in our costume shop, scenic design studio and stage management. Internships are unpaid with flexible hours and can be used for academia credit. Interns are assigned to a mentor.