Connect our community with great live music.

Join our team and help support unforgettable musical experiences for our community at a 501(c3) non-profit organization that values excellence, integrity, trust, and communication.

OPEN POSITIONS

Stitcher Accounts Payable Specialist Sales and Patron Loyalty Manager Vice President of Artistic Planning Major Gifts Officer/Philanthropy Advisor

About Utah Symphony | Utah Opera

Utah Symphony | Utah Opera (USUO) connects Utah communities through great live music, serving as the premier provider of the orchestral and operatic art forms in the Intermountain West. The Utah Symphony, which performs at Salt Lake City’s Abravanel Hall, is one of the most engaged orchestras in the nation. In addition to numerous regional and domestic tours, it has embarked on seven international tours and performed at Carnegie Hall in 2016 coinciding with the orchestra’s 75th anniversary celebrations. Since 1978, Utah Opera has provided Utah’s citizens with distinguished productions at the historic Janet Quinney Lawson Capitol Theatre that showcase emerging and established artists, celebrate traditional works, and champion the American operatic tradition. USUO reaches 450,000 residents annually in Utah and the Intermountain region through its performances and educational programs, which serve more than 155,000 students annually. USUO produces four full operas and more than 175 symphony performances in each season throughout Utah and an annual summer festival – the Deer Valley® Music Festival – in Park City, Utah.

Equal Employment Opportunity Statement

Utah Symphony | Utah Opera (USUO) is committed to connecting our community through the performance of great live music. In service of that goal and to create an incredible place to work, USUO prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, national origin, gender, gender identity, sexual orientation, age, religion, disability, genetics, protected veteran status or any other characteristic protected by federal, state, or local laws.

Title VI of the Civil Rights Act of 1964

Utah Symphony | Utah Opera is in compliance with Title VI of the Civil Rights Act of 1964 which maintains that no person in the United States shall, on the ground of race, color, or national origin, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance. If you have questions concerning USUO’s compliance with Title VI, please contact the office of the President & CEO.

National Alliance for Audition Support

Utah Symphony | Utah Opera is proud to be a partner in the National Alliance for Audition Support (NAAS), an unprecedented national initiative to assist American orchestras in representing everyone in our communities in our ensembles. NAAS is a partnership between the Sphinx Organization, League of American Orchestras, New World Symphony, and over 100 orchestras across the nation and is funded by a generous grant from the Mellon Foundation and contributions from the member orchestras. Learn more at www.auditionalliance.org.

Benefits & Perks at Utah Symphony | Utah Opera

Benefits: Full-time staff receive health coverage (USUO pays 100%), 401(k) contribution plan, and paid time-off and holidays.

Free Tickets: Staff receive complimentary and discounted tickets to Utah Symphony and Utah Opera performances.

Work that Matters: Music touches lives for good and enriches our community. Be part of an organization that brings beauty and happiness to the lives of people all over the state.

The staff supports USUO’s mission to connect the community through great live music by doing everything from promotion and fundraising to artistic planning and operations. View and apply for open positions below.

OPEN POSITIONS

Stitcher

JOB OVERVIEW:

Under the supervision of the Costume Director and guidance of the Costume Manager, the Stitcher provides support for the active and highly-reputed USUO Costumes Department. The Stitcher assists the Draper, Tailor, and Crafts teams with stitching, finishing, and altering assigned costume pieces. We are seeking a reliable, diligent, and detail-oriented individual who can take direction and work independently as well as collaboratively. This individual should be comfortable with a variety of duties in the areas of stitching, alterations, and project management. The range of tasks also includes costume organization, physical labor, and understanding of theater costumes. In addition, the Stitcher will occasionally assist with costume rentals and stock. We expect an individual with experience and skill willing to share their particular gifts with our collaborative team. Occasional evening work is required.

ESSENTIAL RESPONSIBILITIES INCLUDE:

Assist Draper, Tailor, and Crafts teams with stitching, altering, and fitting assigned costumes.
Sew assigned costume pieces by hand or machine.
Seek and accept guidance from team leads and assistants on task execution.
Complete hand and finish work as assigned.
Complete all assigned projects in an efficient, safe and timely manner.
Practice safe and appropriate use of common chemical-based products found in a costume workroom including, but not limited to: detergents, dyes, paint, glues, etc.
Participate in cleaning and organization of costume spaces as needed.
Assist with pulling, inventorying, and maintenance of costumes.
See to repairs / costume needs for mainstage shows and costume collection.
Assist in fittings as needed.
Assist in mainstage costume quality control before load-in.
Assist with transportation of costumes for Utah Opera productions and third-party rentals.
Assist with the maintenance and laundry of the costumes.
Maintain a clean and safe workspace.
Occasional nights and weekends required.
Other duties as assigned.

REQUIRED EDUCATION/EXPERIENCE/SKILLS:

3-5 years relevant stage costume stitching experience preferred.
Experience with domestic and industrial sewing machines and sergers.
Proficient in hand sewing.
Knowledgeable about a variety of hand and machine sewing techniques.
Ability to operate basic costume workroom equipment.
Experience in garment construction.
Ability to work consistently and regularly during heavy build and tech periods.
Ability to follow directions, work collaboratively with a team of diverse skill levels, and skillfully achieve work.

PHYSICAL REQUIREMENTS:

Ability to remain stationary (sitting or standing) for long periods of time.
Ability to manually work safely with costume workspaces equipment.
Ability to climb ladders to reach items.
Ability to move rolling clothing racks weighing up to 200 pounds.
Ability to twist, bend, reach, and kneel.
Ability to lift up to 50 pounds.
Ability to safely transport costumes in personal or company vehicle to/from venues or distribution centers (FedEx, UPS, USPS, etc.).

SALARY:

Pay begins at $20/hour, plus excellent benefits.

TO APPLY:

Please submit your application online, including a cover letter and résumé. Interviews will begin after November 9. Candidates should come prepared to present photos and work samples and to perform a stitch test during the interview.

Apply Online

Posted on: October 15, 2026

Accounts Payable Specialist

JOB OVERVIEW:

The Accounts Payable Specialist is a vital member of Utah Symphony | Utah Opera’s (USUO) Finance and Information Technology team. The incumbent for this position is expected to utilize fierce attention to detail, cumulative knowledge, and creative expertise to lead the clear, timely, and effective functioning of payables and internal charge processing. Under the guidance of the Controller, the specialist will provide high levels of service to the entire organization by fostering fiscal responsibility, including meeting deadlines and abiding by clear financial policies. Often acting as the direct point of contact between the organization and vendors, this individual will occasionally serve as a company ambassador in a forward-facing manner.

ESSENTIAL RESPONSIBILITIES INCLUDE:

Accounts Payable

Prepare, analyze, and input all invoices including verification of proper documentation (third party evidence, GL coding, and department approvals).
Assemble check processing, issuing, and mailing.
Reconcile credit cards and prepare for payment.
Manage BILL credit card system, including training of new organization members.
Oversee internal Expense Portal system.
Conduct Sales Tax reimbursements.
Collect, manage, and file appropriate tax documents (W-9 and W-8Ben).
Store and organize historical financial records.

Support Accounting Department

Resolve uncashed check payments.
Assist with annual audits.
Develop a streamlined process for accounts payable.
Support management through ad hoc data collecting, reporting, analysis.
Other duties and special projects

REQUIRED EDUCATION/EXPERIENCE/SKILLS:

Two or more years’ experience in an accounting environment and/or an associate degree in a business-related field.
Strong Excel skills (formulas, pivot tables, etc.).
Working knowledge of Great Plains software, preferred.
Ability to interact with department managers to resolve financial or data discrepancies.
Strong analytical, problem-solving skills.
Excellent organizational skills with the ability to prioritize details and requests.
Excellent time management skills with a proven ability to meet deadlines.
Capacity to work both independently and collaboratively with the team and across functions.
Experience interacting with and providing support for customers.
Ability to adapt to the needs of the department.
Ability to keep information confidential.

PHYSICAL REQUIREMENTS:

Prolonged periods of remaining stationary and working on a computer.

SALARY:

Pay begins at $23/hour, plus excellent benefits.

TO APPLY:

Please apply online and include a cover letter and résumé. Applications with a cover letter will be prioritized.

Apply Online

Posted on: October 7, 2026

Sales and Patron Loyalty Manager

JOB OVERVIEW:

The Sales and Patron Loyalty Manager is responsible for overseeing sales efforts, inbound and outbound, for Utah Symphony | Utah Opera (USUO). This position reports to the Director of Patron Services and plays a vital role in growing USUO’s relationships with our audiences and increasing ticket sales revenue. The manager aligns sales strategies, pricing, promotions, and patron communications in the ticket office within the broader campaign timelines, goals, and messaging of the Marketing, Communications, and Patron Services department. Additionally, the manager works closely with Development staff on seasonal outbound telefunding efforts. This sales leader directly supervises the Group Sales Associate, with additional oversight of USUO’s front-line, customer-facing Patron Services Specialists and Patron Services Associates.

Please note: This position works in the ticket administration office at Maurice Abravanel Hall, 10 AM-6 PM, Monday-Friday; occasional evening and weekend work for performances is required.

ESSENTIAL RESPONSIBILITIES INCLUDE:

Design and implement comprehensive sales campaigns for both subscription packages and single tickets for USUO performances, aligning outbound/inbound efforts with the overarching marketing and communications campaign plans; identify timelines, establish goals, generate leads, and craft talking points, FAQs, and/or scripts to support Patron Services Associates and Specialists in sales calls and other patron communications.
Proactively identify opportunities for outbound sales campaigns.
Collaborate closely with Development Department to lead the outbound phone portion of the end-of-year fundraising campaign.
Track campaign metrics, including call completion, revenue metrics and other KPIs, and patron feedback, reporting results and relevant insights to the team on a regular basis.
Collaborate across the organization to align outbound/inbound sales and patron retention and loyalty efforts with company-wide projects and strategic initiatives.
Track and analyze sales patterns and available revenue capacity for performances, and work closely with the Director of Patron Services and marketing colleagues in identifying opportunities to adjust pricing dynamically, create special offers, or implement additional promotional efforts and messaging to meet ticket revenue and volume goals.
Support Vice President of Marketing & Communications and Director of Patron Services in creating sales projections for current and future fiscal years.
Assist in developing performance packaging and pricing for subscriptions.
Provide ongoing training to Patron Services Specialists and Associates on fundraising and sales strategies, including techniques to cross-sell, up-sell, and overcome objections; lead participatory training sessions and develop guides and other resources to elevate the team’s sales skills and confidence.
Proactively develop additional opportunities for personal touchpoints with patrons to deepen their engagement with and loyalty toward the organization.
As direct supervisor to the Group Sales Associate, guide work in developing prospecting tactics, retention strategies, and specific objectives for increasing group ticket purchases.
Collaborate closely with Patron Services Manager to oversee, motivate, and delegate to Patron Services Specialists and Associates, with a specific eye toward exceeding ticketing revenue and fundraising goals.
Serve as supervising manager in the ticket office at USUO performances, in rotation with other Patron Services leadership.
Perform other duties as assigned and required.

REQUIRED EDUCATION/EXPERIENCE/SKILLS:

Bachelor’s degree in marketing, business, sales, or related field or equivalent experience.
2+ years of experience in a similar role managing a sales or customer service team, preferably in a call center environment.
Advanced understanding of sales processes, strategies, and KPIs.
Goal-oriented and driven, with a proven track record of growing sales revenue.
Energetic and positive personality; ability to create a supportive work environment and motivate employees.
Understanding of personable, concierge-level customer service; ability to develop positive relationships with patrons.
Excellent time management skills with a proven ability to meet deadlines and manage multiple projects simultaneously.
Self-starter with an inclination to explore ideas that are creative and unconventional.
Excellent organizational, written, and verbal communication skills.
Proficient knowledge of Microsoft Office Suite.
Competency with Tessitura ticketing system strongly preferred.
Passionate and knowledgeable about symphonic music and opera.
Occasional night and weekend availability required.

PHYSICAL REQUIREMENTS:

Remain stationary for prolonged periods and work on a computer.
Move equipment weighing up to 20 pounds.
Must have reliable transportation.
Must have valid driver’s license.
Periods of working outdoors, including on uneven terrain, in spring and summer months, particularly at USUO’s Deer Valley® Music Festival.

SALARY:

Pay begins at $25/hour, plus excellent benefits.

TO APPLY:

Please apply online and include a cover letter, résumé, and references with your application. Applications without a cover letter will not be considered.

Apply Online

Posted on: September 16, 2026

VICE PRESIDENT OF ARTISTIC PLANNING

JOB OVERVIEW:

In recent years, Utah Symphony Utah Opera (USUO) has made exciting progress toward our overarching strategic plan goal of audience development. We seek a visionary and experienced Vice President of Artistic Planning to support these successes by collaborating with our Music Director Designate, engaging our audiences, further developing our world class ensemble, and participating in USUO’s energetic and committed staff culture.

In alignment with our strategic plan and mission, our VP of Artistic Programming will “connect our community through great live music” by programming repertoire and envisioning new experiences that understand Utah’s communities and guides them to an artistic future of wonder and engagement.

The planning scope includes artistic budgeting and programmatic development of all series during the season from September to May, the Deer Valley Music Festival in Park City each summer, and all other special performances, tours, and run-outs. This individual will positively engage and secure all guest artists/conductors and collaboratively work across departments to drive USUO to success.

As we connect our musicians, artists, board, and staff with our audience and communities, we expect this individual to proactively participate in building and maintaining these connections by being a consummate ambassador for the organization.

ESSENTIAL RESPONSIBILITIES INCLUDE:

Create artistically excellent and relevant programs that engage listeners, align with our strategic plan, support annual institutional goals, and engender donor support. This work includes envisioning and planning repertoire across all USUO programs, including Education concerts, Pops, Films, Specials, Family Concerts, and the Deer Valley Music Festival.
Engage with community partners to create meaningful impact and solidify our reputation as the foundational arts organization in our communities.
Drive discussions and relay artistic vision to all staff and local partners with or on behalf of Music Director Designate, including educating constituents of artistic, historical, or other significant repertoire or artist insights.
Keep abreast of diverse and emerging artistic talent and repertoire; make relevant recommendations for performances and help galvanize internal and external excitement.
Work with the Sr. VP and COO to create responsible annual artistic budget projections and program timelines that achieve artistic goals.
Work across departments to manage the annual orchestra season calendar with an eye toward balancing USUO operational goals with guest artists’ contractual needs.
With Director of Operations, manage, produce, and execute guest artist contracts, special productions, symphony staged events, and other artistic elements as well as review Pops riders.
Coordinate with the Opera Artistic Director to develop season planning that aligns with and bolsters programming across the institution.
Proactively coordinate with VP of Marketing and Communications to share up-to-date repertoire details, discuss net sales potential, relay artistic goals, and develop community-sensitive programming.
Plan and coordinate extensive run-out series with long-standing partners across Utah.
Work with the Sr. VP and COO and Director of Operations to plan and execute all touring and recording projects, including contracts and budgeting.
Gain detailed working knowledge of the orchestra’s contractual bargaining agreement with the American Federation of Musicians.
Skillfully implement artistic plans by coordinating with the orchestra library, program annotators/publishers, orchestra personnel office, local radio broadcast producers; serve as staff liaison with the musicians’ Artistic Advisory Committee.
Participate in the design and development of education initiatives and outreach activities with the education department, opera artistic administration, and operations; develop pre-concert lecture series and engage speakers as necessary.
Participate with rehearsal and concert duty rotation with Operations Department and attend rehearsals, and performances as required.
Oversee Artistic Planning Manager, Artistic Planning Coordinator (with MD), Assistant Conductor, Guest Artists, and Guest Conductors.
Assume additional responsibilities and perform special projects as needed or directed.

DESIRED EDUCATION/EXPERIENCE/SKILLS:

Advanced degree in Music, Music Performance, or related degree preferable.
Deep knowledge of both historical and emerging orchestral repertoire and artists.
Current and informed knowledge of guest conductors and artists across genres and styles.
Minimum of six years’ experience in related programming and operational positions.

PHYSICAL REQUIREMENTS:

Prolonged periods of remaining stationary and working on a computer.
Able to move equipment weighing up to 30 pounds.
Must have reliable transportation.

TO APPLY:

Please apply online and include both a résumé and cover letter with your application. Applications without a cover letter will not be considered.

Apply Online

Posted on: July 23, 2026

Major Gifts Officer/Philanthropy Advisor

(Opera Specialist)

JOB OVERVIEW:

The Major Gifts Officer/Philanthropy Advisor (Opera Specialist) at Utah Symphony | Utah Opera (USUO) serves as a trusted advisor and relationship partner to a portfolio of major donors and philanthropic prospects, guiding them toward meaningful, mission-aligned giving to USUO generally, and Utah Opera specifically. This position combines the strategic discipline of frontline fundraising—identifying, cultivating, soliciting, and stewarding gifts of $10,000 and above—with a genuine commitment to understanding each donor’s values and connecting those values to the transformative impact of great, live music. Reporting to Vice President of Development, this role is a critical revenue driver for the organization at a time when growing individual philanthropic support is a top strategic priority.

Working in close partnership with Development colleagues and senior artistic and organizational leadership, this position builds meaningful, long-term donor relationships that deepen engagement with USUO’s symphony, opera, and festival programming and advances the organization’s mission to connect the community through great, live music.

ESSENTIAL RESPONSIBILITIES INCLUDE:

Portfolio Management and Fundraising:

Manage an active portfolio of major gift donors and prospects, with a focus on gifts of $10,000+.
Develop and execute individualized cultivation, solicitation, and stewardship strategies for each portfolio donor, advancing them through a structured moves management process.
Conduct a minimum of 15–20 meaningful donor visits or substantive contacts per month, including in-person meetings, phone calls, and personalized written communications.
Meet or exceed annual revenue goals for the major gifts portfolio, with an initial target to be established based on portfolio assignment.
Collaborate with the Assistant Director of Membership and Development Operations to identify mid-level donors ($2,500–$9,999) with major gift potential and develop upgrade strategies.

Donor Stewardship, Engagement, & Retention:

Oversee timely and thoughtful fulfillment of donor benefits and recognition, ensuring each donor feels appropriately valued and connected to the organization.
Plan and execute donor cultivation and stewardship events such as open rehearsals, backstage tours, meet-and-greets, and exclusive donor experiences across USUO’s symphony, opera, and festival seasons.
Draft compelling gift proposals, acknowledgment letters, and other donor communications that connect philanthropic support to USUO’s artistic and community mission.
Partner with Development leadership and the President & CEO on top-tier donor meetings and solicitations as appropriate.
Coordinate with the VIP & Sponsorships Benefits Manager to ensure seamless benefit fulfillment and recognition for major donors.
Track donor engagement and giving activity in Tessitura to inform segmentation and moves management.

Prospect Research and Pipeline Development

In collaboration with the Assistant Director of Membership and Development Operations, qualify and prioritize new major gift prospects from within the existing donor base and through external sources.
Maintain accurate and timely records of all donor contacts, proposals, and moves in the organization’s CRM database.
Prepare regular portfolio reports and revenue projections for the Director of Development Operations and Institutional Giving or VP of Development.

Additional Responsibilities:

Serve as an ambassador for USUO at performances, events, and donor functions.
Serves as an opera specialist within the development team.
Staff events and performances as needed to support donor engagement.
Perform other duties as assigned.

DESIRED EDUCATION/EXPERIENCE/SKILLS:

Bachelor’s degree or equivalent combination of education and experience.
Minimum 4–5 years of frontline fundraising experience with demonstrated success in stewarding and securing major gifts.
Excellent written and verbal communication skills, with the ability to craft compelling messaging.
Confidence and tact engaging with donors or potential donors, board members, and community partners.
Strong organizational and problem-solving skills and ability to manage competing priorities in a dynamic, deadline-driven environment.
Experience working with databases or CRM systems (Tessitura experience a plus).
Ability to analyze information and support data-informed decision-making.
Commitment to providing a high level of customer service and building strong relationships.
A willingness and ability to work some evenings and weekends.
A strong commitment to the mission of USUO, demonstrating a genuine interest and passion for the arts, especially opera.

PHYSICAL REQUIREMENTS

Prolonged periods of remaining stationary and working on a computer.
Prolonged periods of standing and moving at events.
Ability to move up to 20 pounds.
Prolonged periods of working outdoors in spring and summer months.

SALARY:

Pay begins at $90,000-$100,000, plus a comprehensive benefits package including medical, dental, vision, and life insurance, access to a cafeteria plan (HSA, FSA, DCAP), paid time off, and complimentary concert and performance tickets.

TO APPLY:

Please apply online and include a cover letter and résumé with your application. Applications without a cover letter will not be considered.

USUO will consider candidates with a broad range of backgrounds. If you are excited about this role and feel that you can contribute to USUO, but your experience does not exactly align with every qualification listed above, we encourage you to apply.

Apply Online

Posted on: June 16, 2026