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Connect our community with great live music.

Join our team and help support unforgettable musical experiences for our community at a 501(c3) non-profit organization that values excellence, integrity, trust, and communication.

OPEN POSITIONS

Operations Manager Costume Stock and Rentals Assistant Manager Director of Marketing Vice President of Artistic Planning Director of Education and Community Engagement Executive Assistant to Senior VP & COO and Office Manager Communications Manager Shop Manager / Head Carpenter

About Utah Symphony | Utah Opera

Utah Symphony | Utah Opera (USUO) connects Utah communities through great live music, serving as the premier provider of the orchestral and operatic art forms in the Intermountain West. The Utah Symphony, which performs at Salt Lake City’s Abravanel Hall and is led by Music Director Thierry Fischer, is one of the most engaged orchestras in the nation. In addition to numerous regional and domestic tours, it has embarked on seven international tours and performed at Carnegie Hall in 2016 coinciding with the orchestra’s 75th anniversary celebrations. Since 1978, Utah Opera has provided Utah’s citizens with distinguished productions at the historic Janet Quinney Lawson Capitol Theatre that showcase emerging and established artists, celebrate traditional works, and champion the American operatic tradition. USUO reaches 450,000 residents annually in Utah and the Intermountain region through its performances and educational programs, which serve more than 155,000 students annually. USUO produces four full operas and more than 175 symphony performances in each season throughout Utah and an annual summer festival – the Deer Valley® Music Festival – in Park City, Utah.


Equal Employment Opportunity Statement

Utah Symphony | Utah Opera (USUO) is committed to connecting our community through the performance of great live music. In service of that goal and to create an incredible place to work, USUO prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, national origin, gender, gender identity, sexual orientation, age, religion, disability, genetics, protected veteran status or any other characteristic protected by federal, state, or local laws.


Title VI of the Civil Rights Act of 1964

Utah Symphony | Utah Opera is in compliance with Title VI of the Civil Rights Act of 1964 which maintains that no person in the United States shall, on the ground of race, color, or national origin, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance. If you have questions concerning USUO’s compliance with Title VI, please contact the office of the President & CEO.


National Alliance for Audition Support

Utah Symphony | Utah Opera is proud to be a partner in the National Alliance for Audition Support (NAAS), an unprecedented national initiative to increase diversity in American orchestras. The Alliance does so by offering Black and Latinx musicians a customized combination of mentoring, audition preparation, financial support, and audition previews. NAAS is a partnership between the Sphinx Organization, League of American Orchestras, New World Symphony, and over 100 orchestras across the nation and is funded by a generous grant from the Mellon Foundation and contributions from the member orchestras. Learn more at www.auditionalliance.org.


Benefits & Perks at Utah Symphony | Utah Opera

Benefits: Full-time staff receive health coverage (USUO pays 100%), 401(k) contribution plan, and paid time-off and holidays.

Free Tickets: Staff receive complimentary and discounted tickets to Utah Symphony and Utah Opera performances.

Work that Matters: Music touches lives for good and enriches our community. Be part of an organization that brings beauty and happiness to the lives of people all over the state.

The staff supports USUO’s mission to connect the community through great live music by doing everything from promotion and fundraising to artistic planning and operations. View and apply for open positions below.


Open Positions

Operations Manager

JOB OVERVIEW:

The Operations Manager will assist the Director of Orchestra Operations with the day-to-day logistical needs of the orchestra including advancing and executing concerts at Abravanel Hall, run-outs and tours across the state, and the Deer Valley® Music Festival. The Operations Manager works closely with the Director of Orchestra Operations, Stage and Production Manager, Front of House Director, Vice President of Artistic Planning, Director of Orchestra Personnel, with colleagues in the Artistic and Marketing departments and all external concert venue partners of the Utah Symphony.  This individual should bring energy and initiative to this active and exciting position.  The Manager will be confident in handling logistical details, calm under pressure, a quick learner who supports our team with willingness and motivation, and comfortable both behind the scenes as well as leading in forward-facing roles.  Regularly interacting with both staff and musicians, the Operations Manager serves as an integral link between branches of the organization.

ESSENTIAL RESPONSIBILITIES INCLUDE:

  • Assist Director of Orchestra Operations in the planning and management of all concert production activities of the Utah Symphony within Abravanel Hall and at other venues (including tours, Deer Valley® Music Festival, and run-out concerts).
  • Manage Abravanel Hall space usage for Utah Symphony musicians and staff, including ghost light rehearsals, receptions, meetings, tours, and special events. Ensure current season calendar of events and Abravanel Hall calendar correctly reflect Utah Symphony use and needs.
  • Work with touring and artist managers to advance Pops, Films, Family, Special and Deer Valley® Music Festival concerts.
  • Administrative duties including, but not limited to, creation and dissemination of concert information sheets, maintaining the orchestra calendar and updating OPAS database, generating contracts, and processing check requests/invoices.
  • Assist and support Director of Orchestra Operations in the organization and execution of travel, lodging and logistics for orchestra tours.
  • Ensure adherence to the collective bargaining agreements that govern the orchestra musicians as it pertains to rehearsals, concerts and calendaring.
  • Maintain archive recordings library and continue good working relationship with recording engineer.
  • Assist Director of Orchestra Operations in formulating and tracking the operations budget.
  • Attend and contribute to bi-weekly production meetings and monthly orchestra committee meetings.
  • Participate in regular concert duty rotation.
  • Schedule orchestra buses for all tours and run-outs and work with other technical vendors as needed.
  • Manage staff and orchestra parking at Abravanel Hall and the Salt Palace garages.
  • Other duties as assigned.

REQUIRED EDUCATION/EXPERIENCE/SKILLS:

  • Bachelor’s degree in a related field and 1-2 years’ experience working in orchestra operations preferred.
  • Night and weekend events are an essential part of the job. Individual must maintain a very flexible schedule.
  • Excellent interpersonal and communication skills and experience working within a dynamic team.
  • Strong organizational skills, supremely detail-oriented and self-motivated, with the ability to manage and prioritize simultaneous projects in a fast-paced environment.
  • Ability to read music and familiarity with orchestral repertoire preferred.
  • Proven problem-solving skills in a creative workplace.
  • Ability to develop accurate schedules, work within approved budgets, and meet deadlines.
  • Working knowledge of Microsoft Office.
  • Experience working with OPAS a plus.

PHYSICAL REQUIREMENTS:

  • Prolonged periods of remaining stationary and working on a computer.
  • Moves equipment weighing up to 30 pounds.

SALARY RANGE:

  • Salary begins at: $48,000, plus benefits

TO APPLY:

Please apply online. Application materials should include a cover letter and a résumé. Applications with a cover letter will be preferred.

Apply Online


Costume Stock and Rentals Assistant Manager

JOB OVERVIEW:

Under the supervision of the Costume Stock and Rentals Manager, the Costume Stock and Rentals Assistant Manager provides both support and leadership for the active and highly-reputed USUO Costumes Department.  We are seeking a reliable, meticulous, and project-oriented individual who loves cooperative record-keeping, providing customer service to existing clients while kindly welcoming new customers, and helping manage our complex and ever-revolving stock.  This individual will be comfortable with a variety of duties ranging from costume repair to employee oversight to modest physical labor to proficiency in the field of opera and costumes.  As the Assistant Manager spends more time with the costumes and the staff, we expect this person to become more confident in making important and collaborative decisions.  With a penchant for logistical expertise and willingness to remain flexible, the Assistant Manager will actively partner with the team to ensure rentals ship, and are received, accurately and on time.   Communicating daily with both the Manager and the Costume Director, this team member should be a great listener who unashamedly asks questions to learn the finest intricacies of our organization and department in order to help move USUO forward with passion and creativity in our work and art.

ESSENTIAL RESPONSIBILITIES INCLUDE:

  • With Costume Rentals Manager, supervise Costume Stock and Rentals staff.
  • Ensure that all costumes are cleaned, accurately labeled, and properly stored.
  • Maintain all costume storage areas in a clean, organized, and orderly manner.
  • Ensure that any costumes in need of repair are identified and isolated until proper repairs have been completed.
  • Assist in keeping all costume inventory records current, complete, accurate, and organized.
  • Complete minor repairs to costume items as necessary.
  • Work with the Costume Rentals Manager to pull costumes from productions’ “Pull lists.”
  • Work with the Education Director to pull items (costumes) for Education programs.
  • Maintain Costume Stock Bibles associated with the shows in stock, ensuring they have full and accurate piece lists and updated when items are replaced.
  • Assist in managing costume stock supplies and equipment.
  • Assist with the load in/out of all mainstage production costumes.
  • Coordinate and complete dry-cleaning and maintenance of all production costumes upon strike of any mainstage show.
  • Assist with the packing and inventory of all costumes to be rented.
  • Assist with coordination and supervision of shipping logistics and load in/out.
  • Unpack, inventory, and strike all returned costumes. Ensure that all items are properly cleaned, restored, and restocked.
  • Assist in completing all paperwork relating to rentals (i.e. contracts, invoices, reconciliation).
  • Coordinate with Costume Rentals Manager with alterations as needed on rental packages.
  • Assume additional responsibilities and perform special projects as needed or directed.

REQUIRED EDUCATION/EXPERIENCE/SKILLS:

  • Minimum 3 years’ experience in professional theatrical costume construction.
  • Ability to work with a team and skillfully achieve work.
  • Advanced hand and machine stitching skills.
  • Excellent organizational skills with attention to detail.
  • Professional work ethic and the ability to collaborate effectively with staff colleagues and outside/partner organizations.
  • Appropriate computer literacy with competence in Microsoft Office.
  • Working knowledge of various costume construction methods.
  • Ability to operate basic costume workroom equipment.
  • Occasional nights and weekends required.

PHYSICAL REQUIREMENTS:

  • Ability to remain stationary for long periods of time.
  • Ability to climb ladders to reach items.
  • Ability to twist, bend, reach, and lift up to 50 pounds.

SALARY RANGE:

  • Pay begins at: $17/hour, plus benefits

TO APPLY:

Please apply online. Application materials should include a cover letter and a résumé. Applications without a cover letter will not be prioritized.

Apply Online


Director of Marketing

JOB OVERVIEW:

The Director of Marketing is an integral leader on USUO’s Marketing and Communications team, working closely with the Vice President of Marketing and Communications to create a compelling marketing strategy that will achieve and exceed earned revenue and audience development goals. This dynamic, experienced leader is responsible for planning, implementing, and analyzing successful subscription and single-ticket campaigns that drive sales and attendance for all performances and events. This position also works with the department’s leadership to create and manage efficient and accurate expense and income budgets.

The Director of Marketing extends high-level marketing support to the Vice President of Marketing & Communications—ensuring the excellence of all marketing and sales efforts and making strategic decisions to achieve new-to-file, patron retention, capacity utilization, and earned revenue goals. This position supervises the Marketing Manager and collaborates with talented team members who work on messaging, branding, public relations, media buys, digital strategies, ticketing operations, group sales, telemarketing, patron engagement, and customer service.

ESSENTIAL RESPONSIBILITIES INCLUDE:

  • Provide leadership of day-to-day operations in the marketing department; plan, develop, and oversee implementation of all aspects of annual marketing plan for USUO and the Deer Valley® Music Festival to increase visibility and achieve and exceed earned revenue and attendance goals.
  • Work with fellow department leadership to establish goals and benchmarks for sales, revenue, and attendance.
  • Spearhead the strategic and tactical execution of subscription and single-ticket campaigns; support and help oversee group sales and telemarketing efforts.
  • Develop strategic utilization of direct mail, email, broadcast/streaming, digital, print, and outdoor advertising to maximize earned revenue; review and approve all marketing communications before deployment.
  • Proactively develop sales packaging, segmentation, and pricing strategies; design A/B testing initiatives; and provide analysis on campaign data, sales forecasts, and consumer trends, translating results into actionable insights.
  • Plan strategies to bring in new and diverse ticket buyers; convert single-ticket buyers to multi-ticket buyers; convert multi-ticket buyers to subscribers; and deliver donor-ready patrons to the Development department.
  • Participate in the development of season programing and creation of budget-planning P&Ls.
  • Coordinate with Patron Services and Information Technology teams to achieve optimum ticket purchasing paths and customer experience.
  • Participate in the development of institutional branding and design guidelines.
  • Identify short-term and long-term budget and resource needs; proactively make advertising budget recommendations.
  • Stay abreast of industry best practices and marketing techniques.
  • Attend Utah Symphony, Utah Opera, and Deer Valley® Music Festival performances in rotation with others in the department and act as an official marketing/PR representative.
  • Perform other duties as assigned and required.  

REQUIRED EDUCATION/EXPERIENCE/SKILLS:

  • 5-10 years of progressive marketing leadership roles in performing arts or cultural organizations; proven experience achieving earned revenue goals, reaching target audiences, and motivating action.
  • Thorough understanding of marketing and sales metrics, tracking tools, and data-driven strategies.
  • Enthusiastic, goal-oriented, and self-motivated, with the ability to inspire others; experience leading and supervising a team of professional staff and contractors.
  • Creative, analytical, and innovative thinker who will expand the boundaries of traditional marketing with out-of-the-box strategies.
  • Thorough understanding of existing and emerging best practices in marketing, especially those specific to the performing arts.
  • Demonstrated commitment to Equity, Diversity, Inclusion, and Belonging.
  • Excellent verbal and written communication skills, with a sharp eye for detail.
  • Ability to problem solve, work under pressure, and meet deadlines.
  • Strong interpersonal and customer service skills; team-oriented, flexible, positive, and personable attitude, with a willingness to learn and continually strive for excellence; ability to work collaboratively across departments.
  • Proficiency in Microsoft Word, Excel, Outlook, PowerPoint, and Adobe Creative Suite.
  • Knowledge of Tessitura software a plus.
  • Basic graphic design skills a plus.
  • Spanish language fluency a plus.
  • Knowledgeable and passionate about symphonic music and opera; dedication to the mission, vision, and values of USUO is a must.
  • Flexible working schedule, including evening and weekend events, required.

PHYSICAL REQUIREMENTS:

  • Prolonged periods of remaining stationary and working on a computer.
  • Moves equipment weighing up to 30 pounds.

TO APPLY:

Please apply online. Application materials should include a cover letter and a résumé. Applications without a cover letter will not be considered.

Apply Online


Vice President of Artistic Planning

JOB OVERVIEW

USUO seeks an experienced and visionary individual who will be responsible for managing our overarching symphony artistic program.  This includes planning the orchestra’s annual Masterworks concerts in conjunction with the Music Director, all series during the winter season from September to May, the Deer Valley Music Festival each summer, and all other special performances, tours, and run-outs.  As a vital member of the Senior Team, this Vice President will seamlessly create, align, and incorporate all aspects of symphony artistic planning into the organization’s strategic plan.  Additionally, this individual will be adept at developing the rehearsal and concert schedule, positively engaging and securing all guest artists/conductors, and skillfully managing artistic budget for the organization. The individual will expertly liaise with all members of the organization including the Music Director, Board, Administration, and Executive Office as well as be an ambassador to the public in civic and community interactions.

ESSENTIAL RESPONSIBILITIES INCLUDE:

Artistic Planning

  • Work to create artistically excellent and exciting programs that engage listeners and align with our strategic plan and annual institutional goals.
  • Utilize programming as a driver for engaging the support of our listeners, donors, and the many forms of audience development while simultaneously engaging with partner institutions in order to create meaningful impact and maintain our presence as a foundational arts organization across the community.
  • Develop, coordinate, and communicate programming for all Symphony concerts.
  • Coordinate with the Opera Artistic Director to develop season planning that aligns with and bolsters programming across the institution, with particular focus on vocal works (i.e., concert opera and oratorio concerts).
  • Coordinate with VP of Marketing and Communications regarding marketing, concert titles, performance budget goals for the symphony artistic program, and programming for Pops, Films, Specials, Family, and Deer Valley Music Festival.
  • Lead discussions and relay artistic vision for all staff in absence of Music Director. Educate staff, including marketing, ticket office, front office staff, and other administration in artistic/historical insights, pronunciations of Artist’s names and repertoire, and other significant information to carry out and support Symphony Artistic Vision.
  • Keep abreast of existing and emerging artistic talent and repertoire; make recommendations for performances and help steward excitement across the organization and into the community of supporters.
  • Plan and coordinate extensive run-out series with local presenters, i.e., Onstage Ogden, The Noorda at UVU, etc.
  • Manage and direct all artistic budgets and timelines for implementation and execution. Work with Sr. VP and COO to create annual budget projections that achieve artistic goals within annual budget guidelines.
  • Manage, produce, and execute all guest artist contracts.  Work with Director of Operations to review and process Pops riders, special productions, symphony staged events, and other artistic elements.
  • Work with COO and Director of Operations, Orchestra Personnel Manager, and Director of Education to create annual orchestra season calendar.
  • Work with COO and Director of Operations to ensure that all contractual logistics are met for all guest artists, Music Director, and all other conductors.
  • Work with the COO and Director of Operations in the planning and execution of all touring and recording projects. Prepare and monitor all contracts, budgets, and payments for such projects.
  • Gain a working knowledge of the orchestra’s contractual bargaining agreement with the American Federation of Musicians.
  • Manage implementation of artistic plans by coordinating with the orchestra library, orchestra personnel office, program annotators/publishers, local radio broadcast producers.
  • Manage pre-concert lecture series and engage speakers as necessary.
  • Serve as staff liaison to the musicians’ Artistic Advisory Committee.
  • Serve as liaison between the Symphony Music Director, other constituents in the organization, and members of the community at large.
  • Participate in the design and development of education initiatives and outreach activities with the education department, opera artistic administration, and operations.
  • Participate with rehearsal and concert duty rotation with operations department and attend rehearsals, and performances as required.
  • Assume additional responsibilities and perform special projects as needed or directed.

REQUIRED SKILLS / ABILITIES:

  • Excellent customer service, interpersonal, and personnel management skills.
  • Excellent verbal, aural, and written communication skills.
  • Excellent collaboration and inclusive planning skills that facilitate engagement in our programs across the organization.
  • Excellent organizational and time management skills with a proven ability to meet deadlines and function calmly under pressure.
  • Able to effectively balance teamwork with working independently.
  • Detail-oriented, organized, able to problem solve and make critical decisions.
  • Excellent editing and proofreading skills.
  • Proficient with Microsoft Office Suite (Word, Outlook, Excel, PowerPoint).  Experience with field-specific databases OPAS and Tessitura a plus.
  • Occasional evenings, weekends, and travel required.

EDUCATION / EXPERIENCE

  • Bachelor’s degree in Music, Music Performance, or related degree.
  • Deep knowledge of orchestral repertoire and the field of guest conductors and artists across genres and styles.  Conceptual vision for building seasons and the interaction of repertoire to create cohesive programs.
  • Minimum of six years’ experience in related positions.

PHYSICAL REQUIREMENTS

  • Prolonged periods of remaining stationary and working on a computer.
  • Able to move equipment weighing up to 30 pounds.
  • Must have reliable transportation.

TO APPLY

Please apply online. Application materials should include a cover letter, résumé, and references. Applications without a cover letter will not be considered.

Beginning pay: Commensurate with experience

Apply Online


Director of Education and Community Engagement

JOB OVERVIEW

The Director of Education and Community Engagement is USUO’s leader in holistically guiding our multi-faceted educational efforts to welcome our communities into understanding who we are and what we do.  We are seeking a dynamic leader with vision, energy, and creativity.  Our uniquely integrated symphony and opera organization presents an exciting opportunity for this individual to engage Utahns across a breadth of musical experiences and programs with the aim of spurring our communities to lifelong learning.  This director will be responsible for the department’s creation and implementation of all programmatic and financial goals.  While practically managing the department’s day-to-day operations, we also expect the director to proactively envision, plan, project, and track reporting to ensure successful initiatives that embrace community needs and align with organization-wide goals.  In these processes, the Director will strengthen internal communications to develop and promote educational and engagement activity among all branches of USUO.  The Director and team will work diligently to develop and maintain meaningful relationships with local educators, legislators, and donors to successfully uphold and further bolster USUO’s status as a strong partner and leader in music education.

ESSENTIAL RESPONSIBILITIES INCLUDE:

Public Liaison and Reporting to the Public

  • Act as liaison in all USUO Education efforts, most particularly to Utah State Office of Education (USOE) and Membership in Professional Outreach in Public Schools (POPS) program.
  • Prepare opera and symphony annual reports for USOE and legislature.
  • Participate with POPS partners in all meetings, presentations, and peer reviews.
  • Foster lasting relationships with Local Education Agency’s Arts Coordinators, including charter schools.
  • Collaborate with USUO Development staff in annual legislative efforts.
  • Prepare donors’ reports and assist with grant writing as needed.
  • Represent USUO in public engagements including Symphony & Opera docent presentations, “Inside Opera” talks, annual original workshops for teachers, remarks at concerts, and other events.

Program Management

  • Direct all Symphony Education Programs: Manage, delegate, and oversee program, budget, and operational responsibilities for all symphony education concerts.
  • Oversee Opera Resident Artist (RA) Program: balance outreach and learning opportunities for RAs, direct logistics for visiting stage directors/mentors, and plan Utah traveling concerts.
  • Opera Education Programs: manage programming and scheduling programs in schools; create programs and train Opera Resident Artists for presentations; manage statewide rotation plan through schools/school districts.
  • Original Opera Program: hire and manage teaching artist composers & music mentors, arrange and publicize summer workshop experience for teachers, produce annual Children’s Opera Showcase, support and attend school projects and performances.
  • Opera-tunities Program: oversee publications targeted for schools, create docent materials, schedule docent presentations.
  • Manage Education efforts supporting USUO mainstage opera productions, Adult Outreach Projects, Deer Valley, and various special projects (Autism concerts, Alzheimer’s collaboration, and others).
  • Work with staff on and approve symphony education materials.
  • Create materials to help teachers prepare and evaluate their students’ learning experiences.
  • Collaborate with USUO departments and partners to prepare and finalize publications for all Education initiatives (programs, advertisements, symphony and opera playbills, etc.)

REQUIRED SKILLS / ABILITIES:

  • Proven record of leadership and management in music education.
  • Excellent verbal, aural, and written communication skills.
  • Excellent organizational and time management skills with a proven ability to meet deadlines.
  • Strong attention to detail and ability to work independently.
  • Ability to prioritize tasks and remain flexible to department urgencies when appropriate.
  • Proficient with Microsoft Office Suite, especially Excel, and Google Suite Tools.
  • Occasional evenings and weekends required.

EDUCATION / EXPERIENCE

  • Bachelor’s degree in music, fine art, arts administration, education, or a related field; Master’s degree or further education in a related field preferred.
  • Minimum of 3 years of experience as a music educator required; preference given to individuals with at least 5 years of experience managing or directing educational programs.
  • Strong knowledge of and experience with both symphony and operatic repertoire.
  • Proven record of successfully working with staff, musicians, artists, and civic engagement.
  • Working knowledge of Microsoft Office and Google suite.

PHYSICAL REQUIREMENTS

  • Prolonged periods of remaining stationary and working on a computer.
  • Able to move equipment weighing up to 30 pounds.
  • Must have reliable transportation.

TO APPLY

Please apply online. Application materials should include a cover letter, résumé, and references. Applications without a cover letter will not be considered.

Beginning pay: $72,000, plus benefits 

Apply Online


Executive Assistant to Senior VP & COO and Office Manager

JOB OVERVIEW

The Executive Assistant and Office Manager position serves as an amicable and energetic presence to not only directly support the Sr VP and COO in tasks related to all USUO operations, but also to liaise among USUO locations and departments.  As this individual learns the workings of the office of the Sr. VP and COO, they will quickly develop further responsibilities related to sensitive information, timely and urgent needs, and a thorough institutional memory that will become vital to smooth and efficient operations.  This individual will act both responsively to stated needs as well as proactively to help the department remain forward-thinking and creative.  Regularly acting as the direct point of contact between the organization and its vendors and guests, this individual will serve in a forward-facing and active role.  We desire a responsible, professional, and motivated person to join us in this role.

ESSENTIAL RESPONSIBILITIES INCLUDE:

Support to the Senior VP & COO

  • Maintain and coordinate Sr. VP and COO’s daily appointment schedule including meetings with staff members, musicians, board meetings, interviews, etc.
  • Assist with business travel when necessary.
  • Prepare COO for meetings; assist with reports and gather information from other departments (such meetings include but not limited to Deer Valley Festival meetings, Interdepartmental meetings, tour preparation meetings).
  • Record meeting minutes for Orchestra Committee and other meetings as necessary
  • Help conserve time and create efficiencies and effectiveness of the COO office by assisting in research, reading, and summarizing information, gathering, collecting, and analyzing information and initiating telecommunications.
  • Represent COO in all ways while maintaining confidence and speaking for COO as necessary.
  • Attend meetings on behalf of COO as needed takes notes.
  • Maintain COO office and office supplies and ensure operation of equipment.
  • Greet and welcome guests for meetings making them feel comfortable and addressing needs.
  • Provide historical reference by developing and utilizing filing and retrieval systems both physical and electronic.
  • Assist with creating and maintaining organizational timelines.
  • Secure all critical information and data.

Office Manager

  • Act as main point of contact for the organization: answer phones, provide customer assistance, direct calls, and take messages as necessary. 
  • Act as a liaison between Abravanel Hall office counter-parts at Production Studios, including regular (daily) travel between locations for interoffice deliveries and pickups.
  • Manage general office supplies; take inventory and place orders, and verify receipts.
  • Supervise the orderly appearance of main office, workroom, and kitchen; ensure a clean and safe work environment; communicate with custodial services as needed and coordinate annual office cleaning day.
  • Maintain company directories.
  • Place special orders/requests, i.e. business cards, name badges, etc.
  • Coordinate notices, flowers, cards (Get-well, Birthday, etc.) food/snacks at meetings/events.
  • Handle petty cash and parking vouchers/validations; monitor cash flow regularly: log, track and reconcile with Accounting Dept.
  • Organize incoming/outgoing mail and faxes daily; distribute to appropriate staff and contact courier(s), i.e. FedEx; mail drop-off and maintain postage meter; instruct staff in shipping and mailing procedures as necessary.
  • Work with Information Systems Manager on minor computer and copy machine issues; contact as necessary for maintenance and repair.
  • Provide administrative support and perform special projects as needed or directed for the Office of the Sr. VP & COO. 
  • Other duties as assigned.

REQUIRED SKILLS / ABILITIES

  • Excellent verbal and written communication skills.
  • Excellent organizational and time management skills with a proven ability to meet deadlines.
  • Strong attention to detail and ability to work independently or with a team.
  • Ability to prioritize tasks and remain flexible to department urgencies when appropriate.
  • Proficient with Microsoft Office Suite (Word, Outlook, and Excel).
  • Occasional evenings and weekends required.

EDUCATION / EXPERIENCE

  • Bachelor’s degree or experience in an organizational role at a performing arts organization preferred.
  • Knowledge of or experience with symphony and opera repertoire preferred.

PHYSICAL REQUIREMENTS

  • Prolonged periods of remaining stationary and working on a computer.
  • Able to move equipment weighing up to 20 pounds.
  • Must have reliable transportation, especially to move efficiently and daily between buildings.

TO APPLY

Please apply online. Application materials should include a cover letter, résumé, and references. Applications without a cover letter will not be considered.

Beginning pay: $18/hour

Apply Online


Communications Manager

JOB OVERVIEW:

The Communications Manager will serve as a key contributor toward strategies that build audiences, and will bring energy and imagination toward developing content that will engage our communities. This manager communicates through traditional and digital channels with varied audiences in all phases of
their journey with USUO—prospective audiences, new audiences, and longtime patrons—adjusting the style and content of messages to properly resonate with each audience segment. The manager will work with the Vice President of Marketing and Communications and the Marketing Manager to help oversee internal and external communications for USUO with a specific eye toward creative and data-driven content.

ESSENTIAL RESPONSIBILITIES INCLUDE:

  • Develop messaging and serve as a copywriter for marketing and institutional content, ensuring audience-centric language and consistency with mission and brand identity.
  • Research and execute methods to build brand awareness.
  • Develop and implement effective communication strategies to strengthen audience loyalty.
  • Collaborate cross-departmentally to stay informed on events, accomplishments, and news from across the organization to share externally.
  • Manage social media presence (Facebook, Instagram, YouTube, Twitter, TikTok, and LinkedIn), developing strategy for creative, multimedia, organic and paid content that incites authentic engagement with the public, maximizes visibility, and drives revenue. Stay up-to-date on emerging social media channels.
  • Develop and implement email marketing plan. Gather and create eblast and enewsletter messaging and content.
  • Oversee production of playbills, gathering and developing content that engages and enhances the experience of concert patrons. Serve as chief proofreader and fact-checker.
  • Draft press releases as needed.
  • Manage contracted photographers and videographers: create photography plan and manage video projects.
  • Proofread and edit written materials. Ensure USUO messaging is consistent and engaging.
  • Provide input on visual brand identity.
  • Track and report on social media and email campaign results. Adapt and modify campaigns accordingly.
  • Manage the content marketing budget. Track expenses and submit invoices for payment.
  • Develop an understanding of departmental structure and workflow in order to help, with the Marketing Manager, guide and support the work of the Marketing & Communications Coordinator.
  • Attend Utah Symphony, Utah Opera, and Deer Valley® Music Festival performances in rotation with others in the department and act as an official marketing/PR representative.
  • Perform other duties as assigned and required.

REQUIRED EDUCATION/EXPERIENCE/SKILLS:

  • Bachelor’s degree in communications, journalism, public relations, music, or related field required.
  • Three to five years of experience in a similar role.
  • Strong knowledge of communication practices and techniques.
  • Proven experience in creating audience-sensitive content.
  • Expertise in social media platforms and reporting tools.
  • Experience with email marketing platforms.
  • Experience interacting with and providing support for customers.
  • Basic photography, videography, and photo editing skills preferred.
  • Excellent verbal and written communication skills.
  • Excellent and versatile copywriting skills and high-level of attention to detail in proofreading.
  • Excellent organizational skills.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong leadership skills and ability to work independently.
  • Ability to adapt to the needs of the organization and employees.
  • Ability to prioritize tasks and to delegate when appropriate.
  • Proficient with Microsoft Office Suite or related software.

PHYSICAL REQUIREMENTS:

  • Prolonged periods of sitting at a desk and working on a computer.
  • Moves equipment weighing up to 30 pounds.

TO APPLY

Please apply online. Application materials should include a cover letter and résumé. Applications without a cover letter will not be considered.

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Shop Manager / Head Carpenter

UTAH SYMPHONY | UTAH OPERA seeks candidates for Shop Manager / Head Carpenter to oversee and participate in running the Utah Opera Scenic Studios.  This position works with the Technical Directors to execute the construction of scenery for performing art and commercial productions.  They assist with the scenic bidding process, help select over hire, instruct and oversee building of scenic elements and assure that a high-quality standard is met.  Assists with load in and load out of the theater as needed.  Shop manager maintains inventory and general stock of building materials. 

Candidate must be proficient in the following responsibilities: reading and executing design & construction drawings, wood working, ferrous and non- ferrous metal fabrication, building with plastics and alternative materials, the proper use and maintenance of tools, theatrical rigging, and a working knowledge of AutoCAD preferred.  Candidate should be a graduate of an accredited technical theatre program or have relevant work experience.  Experience in a professional theatre producing large scale scenery preferred.  Candidate should be highly organized, detail oriented, have strong written and verbal communication skills, management experience, the ability to operate well under pressure, value a safe work environment and work well in a team atmosphere. Experience with IA union crews preferred. This is full-time, salaried, exempt position with competitive pay and excellent benefits.

Please apply online. Application materials should include a resume and cover letter.

Apply Online