Connect our community with great live music.
Join our team and help support unforgettable musical experiences for our community at a 501(c3) non-profit organization that values excellence, integrity, trust, and communication.
Benefits & Perks at Utah Symphony | Utah Opera
Benefits
Full-time staff receive health coverage (USUO pays 100%), 401(k) contribution plan, and paid time-off and holidays.
Free Tickets
Staff receive complimentary and discounted tickets to Utah Symphony and Utah Opera performances.
Work that Matters
Music touches lives for good and enriches our community. Be part of an organization that brings beauty and happiness to the lives of people all over the state.
The staff supports USUO’s mission to connect the community through great live music by doing everything from promotion and fundraising to artistic planning and operations. View and apply for open positions below.
Open Positions
Annual Fund Coordinator
Position Summary
Utah Symphony | Utah Opera (USUO), the Intermountain West’s premier arts organization located in the heart of Salt Lake City, is seeking an Annual Fund Coordinator (AFC). The AFC would be joining an organization that in recent years has developed great artistic momentum combined with financial stability from six consecutive balanced budgets. With a budget of $24 Million, USUO serves over 350,000 individuals each year through performances at Abravanel Hall, the Janet Quinney Lawson Capitol Theatre, the Deer Valley® Music Festival, and a state-wide education and community engagement program.
The AFC reports to the Director of Major Gifts and interacts closely with the Director of Individual Giving as part of a three-person cohort within the larger Development department. Primary responsibilities include coordinating and implementing USUO’s Annual Fund activities with a goal of generating approximately $700,000 from contributions up to $10,000 through efforts including direct mail, telefunding, the preparation of monthly and annual giving reports, donor cultivation and appreciation strategies, and other duties as assigned.
Essential Responsibilities:
- Coordinate Annual Fund giving program designed to achieve USUO’s Annual Fund goal.
- Coordinate annual appeal schedule, targeted segments for direct mail, social media, telefunding, and other mass appeals.
- Provide analysis of appeal results to help inform goals, plans and adjustments to best utilize resources and improve subsequent efforts.
- Coordinate annual fund print and digital materials such as: development brochure, CEO newsletters, annual report, invitations, etc.
- Coordinate the appeal content and distribution of the Healthcare Night campaign and coordinate aspect of the annual Healthcare Night concert/event.
- Implement and manage key Tessitura procedures, as well as generate reports for data analysis to inform strategy.
- Utilize Wealth Engine as a tool for prospect research and donor pipeline management; assist the Development department to evaluate and rate prospects; and import data into Tessitura.
- Implement plans for “giving days” such as Love PC Give PC, Giving Tuesday, etc.
- Facilitate development efforts by preparing materials, organizing and maintaining hard files and database files; i.e. photos, copy, invoices, print materials, financials reports, etc.
- Collaborate with Director of Individual Giving, other development staff members, and USUO leadership to achieve annual goals.
- Assist in the planning and execution of events and serve as an ambassador for USUO such as Inside Opera, Donor Appreciation, Galas, and Deer Valley Music Festival.
- Provide general support to Director of Major Gifts, Director of Individual Giving, and Manager of Special Events and Deer Valley® Music Festival Donor Relations
- Other duties as assigned.
Qualifications
- Commitment to the mission of Utah Symphony | Utah Opera
- Bachelor’s Degree preferred
- Prior experience in fundraising, non-profit work, or the equivalent
- Extremely detail-oriented and thorough when completing tasks; attentive to deadlines
- Positive, professional, collaborative, and team-oriented attitude
- Tessitura experience preferred
- Thrives in a busy, multi-tasking, and time-pressured environment
- Strong written and verbal communication skills
- Genuine interest and passion for the arts, especially classical music
- Values diversity of thought, backgrounds and perspectives
To Apply
Please apply online. Application materials should include a cover letter, resume and references. Applications are due by March 8, 2019.
Development Assistant
Position Summary
Utah Symphony | Utah Opera (USUO), the Intermountain West’s premier arts organization located in the heart of Salt Lake City, is seeking a Development Assistant (DA). The DA would be joining an organization that in recent years has developed great artistic momentum combined with financial stability from six consecutive balanced budgets. With a budget of $24 Million, USUO serves over 350,000 individuals each year through performances at Abravanel Hall, the Janet Quinney Lawson Capitol Theatre, the Deer Valley® Music Festival, and a state-wide education and community engagement program.
The DA reports to the VP of Development and interacts closely with other members of the Development team, primarily the Development Operations Manager and the Director of Institutional Giving. Primary responsibilities include Front of House duties (coordinating intermission receptions), database maintenance, executing donor recognition and benefits, and providing general office support to the nine-person development team.
Essential Responsibilities:
- Front of House Liaison
- Coordinate volunteer needs with Front of House Director and Salt Lake County
- Fulfill donor recognition
- Manage supplies
- Database (Tessitura) maintenance under the supervision of the Development Operations Manager and to include but not limited to
- Support for gift entry
- Thank you letters
- Invoices and tax receipts
- Maintain Development photo and resource library
- Prepare solicitation materials as requested
- Fulfill donor recognition and benefits, including website, screen, playbill, and social media recognition, and other benefits as appropriate
- Track trade agreements with restaurants and other vendors
- Provide general development office support as needed
- Serve as an ambassador for USUO at events, performances and at the Deer Valley® Music Festival
- Other duties as assigned
Qualifications
- Commitment to the mission of Utah Symphony | Utah Opera
- Bachelor’s Degree preferred
- Prior experience in fundraising, non-profit work, or the equivalent preferred
- Extremely detail-oriented and thorough when completing tasks; attentive to deadlines
- Positive, professional, collaborative, and team-oriented attitude
- Tessitura experience preferred
- Thrives in a busy, multi-tasking, and time-pressured environment
- Strong written and verbal communication skills
- Genuine interest and passion for the arts, especially classical music
- Values diversity of thought, backgrounds and perspectives
To Apply
Please apply online. Application materials should include a cover letter, resume and references. Applications are due by February 28, 2019.
Deer Valley® Music Festival House Manager
June 28, 2019 – August 10, 2019
Utah Symphony | Utah Opera’s House Manager is responsible for assisting the Front of House Director and coordinating a portion of a staff of over 100 volunteers per event for the Deer Valley® Music Festival. You will set up your area, train your volunteers and provide support to staff and patrons attending the concert series. You will have the opportunity to work with a world-renowned orchestra and stars from classical, pops, country and Broadway music.
Hours include 4 PM to 10 PM Friday and Saturday evening with one training prior to the concert series.
Pay is $10 an hour with additional ticket benefits.
Must be available for all 14 of our concerts.
Must be over 21 years old.
Management experience of large groups of people.
Customer Service experience of 5 years or more.
Previous attendance to the Deer Valley® Music Festival.
Experience with Volunteer & Arts Management a plus.
Please apply online. Application materials should include a cover letter and resume. Applications are due by March 1, 2019.
Technical Director
Utah Opera seeks a detail-oriented individual with strong organizational and interpersonal skills to help coordinate and supervise all technical aspects of five Utah Opera productions and rental and construction projects. Candidate should be self-motivated and willing to look for ways to improve the working environment. This job requires adherence to high standards, a strong sense of responsibility, enthusiasm, and working nights and weekends. You should possess the ability to operate well under pressure, with a positive and dedicated problem-solving attitude, while being adaptable to new situations and changing priorities. Responsibilities include but not limited to: preparing and supervising the load-in/load-out of all sets and props; the complete rehearsal and run of shows in the Capitol Theatre. This job also assists in the construction drafting for projects to be built in the shop. Preparing ground plans; sections, and other technical drawings for production. Software knowledge required to know; AutoCAD preferred, Excel, Word, Outlook. BA in technical theatre or related field required, MFA preferred. Position is available now. Offers a competitive salary and generous benefits package. This is a full-time, salaried, exempt position with competitive pay and excellent benefits.
Please apply online. Application materials should include a resume and cover letter.
Sales Manager
Utah Symphony | Utah Opera (USUO) is seeking an experienced Sales Manager to manage the organization’s telemarketing, telefunding, and group sales efforts; which include series package sales, special promotions, and fundraising for the Utah Symphony, Utah Opera, and the Deer Valley® Music Festival. The Sales Manager reports to the Director of Patron Engagement, and will work closely with USUO’s Marketing and Development (Fundraising) departments. This position works out of USUO’s call room in Bountiful, UT and the office hours are Monday – Friday, 10:00am – 6:00pm.
Essential responsibilities include:
- Hire, motivate, train, and mentor Sales and Group Sales Associates
- Develop and implement telemarketing subscription, telefunding and group sales campaigns
- Assist Sales Associates throughout sales process, and enter completed sales and donations on behalf of Sales Associates in Tessitura
- Establish guidelines for reporting on and executing sales goals
- Successfully meet financial goals: total revenue, office expenses, ROI
- Work with Development and Education teams for fundraising and education initiatives
- Manage sales lead inventory
- Develop materials for sales associates; including scripts, policies, training documentation
- Manage and motivate sales associates to exceed ticketing revenue and fundraising goals
- Provide daily and weekly sales reports
Requirements:
- Bachelor’s degree in marketing, business, sales, or related field or equivalent experience
- Excellent organizational, managerial, and communication skills
- Ability to create a positive work environment and motivate employees
- Demonstrated knowledge of good customer service policies and consumer behavior
- Ability to work well under deadlines and manage multiple projects simultaneously
- High level of initiative and creativity
- Advanced understanding of sales processes and KPIs
- Excellent written and verbal communication, and customer service skills
- Advanced working knowledge of Microsoft Word and Excel
- Competency with Tessitura ticketing system preferred
Master Electrician / Shop Carpenter
UTAH OPERA seeks candidates for Master Electrician/Shop Carpenter. The Master Electrician/Shop Carpenter would oversee company lighting gear, lead electrics crews during the load in and load out of Utah Opera productions and assist in the building of productions as a carpenter in the Utah Opera Scenic Studio. Experience programming ETC consoles, hands-on experience with intelligent lighting, and working with union stage crews is preferred.
This job requires adherence to high standards, a strong sense of responsibility, enthusiasm, and working nights and weekends. You should possess the ability to operate well under pressure, with a positive and dedicated problem-solving attitude, while being adaptable to new situations and changing priorities.
Other responsibilities include: collaborating with technical department heads, collaborating with designers, tracking labor, maintaining equipment, fabrication of custom light fixtures and effects, MIG welding, and experience or the ability to learn projections and video editing. This position will work as a shop carpenter 8-9 months out of the year and 3-4 months as a master electrician. Candidates should be a graduate of an accredited technical theatre program or have relevant work experience. This is a full-time, salaried, exempt position with competitive pay and excellent benefits.
Deer Valley® Music Festival | Development Internship
June 4, 2019 – August 10, 2019
Utah Symphony | Utah Opera’s summer intern is responsible for assisting the Development Department with its administrative, presentational, promotional, and onsite operational aspects of the Deer Valley® Music Festival. This individual will interact with patrons, individual donors, corporate sponsors, orchestra members, and guest artists; therefore, a professional and mature demeanour is required. College students and graduate students with an interest in Arts Management or Non-Profit Fundraising are encouraged to apply.
Duties may include but are not limited to:
- Assisting with the Deer Valley® Music Festival VIP program
- Weekday office work in Salt Lake City, UT
- Friday and Saturday night concert duty in Park City, UT (Concerts at Snow Park Lodge)
- Thursday night event duty in Park City, UT (Salon Events in Private Homes)
- Tracking RSVP lists for events throughout the summer
The work schedule is flexible (allowing for days/evenings off each week) and will be negotiated before the internship begins. This is an unpaid internship, but does offer other benefits described below. The candidate would ideally have superior customer service skills when dealing with patrons over the phone and face-to-face. Candidates must be proficient in Excel, Word, Power Point and Outlook. Knowledge of the design website WordFly and of the ticketing and fundraising database system Tessitura is a plus.
The benefits of a Deer Valley® Music Festival internship include:
- Housing in Park City during weekend Festival work
- Dinners provided during weekend Festival work and at other evening events
- Opportunities to attend performances and receive complimentary/discounted tickets
- Opportunities to meet prominent artists in various music fields
- Increased understanding of the performing arts and arts administration
- Opportunities to interact with top administrative professionals in the performing arts field
Applications are due by Friday, March 15. Application materials should include a resume and cover letter. Internships begin June 4 and end on August 10, 2019. The internship start date could be flexible depending on the applicant.
Deer Valley® Music Festival | Public Relations Internship
Summer 2018
USUO is seeking a part-time Public Relations Intern to assist the Director of Communications and Digital Media with expanding media relations efforts and placement. Intern would be responsible for drafting press releases and blog posts, updating and managing media lists, distributing relevant press materials to media in advance of their deadlines, monitoring and tracking media clips into our library, assisting with content generation, creating posts and monitoring traffic on social media channels, conceptualizing and pitching unique story angles to the media and assisting the Marketing Department with any other projects as necessary. Hours are flexible and will be determined prior to the internship. Internship duration will also be determined based on mutual company and intern needs.
Duties include but are not limited to:
- Writing and distributing press releases for the Deer Valley Music Festival
- Writing blog posts and social media content
- Conducting guest artist Q&As and interviews
- Research and content production for patron relations project
- Creating, updating and maintaining media lists
- Social media post and traffic monitoring to Facebook, Twitter, Instagram
- Monitoring and tracking media clips in an organized manner
- Conceptualizing and pitching unique story angles and human interest stories to media
Ideal candidate should be a recent graduate or current student of Public Relations, Journalism, Marketing or Communications at an accredited university and have excellent written and verbal communication, and familiarity with journalistic AP Style. Experience writing news stories or marketing copy is a plus. Other important qualifications include an ability to meet deadlines, an assertive and creative work approach, excellent organizational skills, attention to detail, reliability and consistency. Candidate should understand the value of producing effective results over mere efficiency. Knowledge of classical music is also a plus. Access to a vehicle is not mandatory, but would facilitate travel to Park City, where the organization’s summer efforts are centered.
This position is unpaid, but can be taken for college credit. Other benefits include complimentary and discount tickets to performances, experience working in media relations and an increased understanding of arts marketing and promotions. Internship months would be June 1 to August 15, with possible continuation into fall internship and the symphony’s regular season.
Applications are due by Thursday, February 28. Application materials should include a resume, cover letter and writing samples.
Deer Valley® Music Festival | Front of House Internship
June 17, 2019 – August 11, 2019
Utah Symphony | Utah Opera’s Volunteer Manager summer intern is responsible for assisting the Front of House Manager and coordinating an enormous staff of over 100 volunteers per event for the Deer Valley® Music Festival. This individual will have the opportunity to work with a world-renowned orchestra and stars from classical, pops, country and Broadway music.
The work schedule is flexible and will be negotiated before the internship begins. The internship includes primarily onsite event duties in Park City with additional office hours. This is an unpaid internship, but does offer other benefits described below.
- Housing in Park City during some weekends
- Dinners provided during weekend Festival work
- Opportunities to attend performances and receive complimentary/discounted tickets
- Opportunities to meet prominent artists in various music fields
- Increased understand of the performing arts and arts administration
- Opportunities to interact with top administrative professionals in the performing arts field.
- Increased understanding and leadership of Volunteer Management
College students with an interest in Volunteer Management, Arts Management, Customer Service, and Stage or Production Management are encouraged to apply. The ideal candidate will have superb customer service and managerial skills.
Applications are due by March 1, 2019. Application materials include a resume and cover letter. Internships begin June 17, 2019 and end August 11, 2019.
Deer Valley® Music Festival | Operations Internship
June 17 – August 10, 2019
The Operations Internship is an intensive introduction to music festival concert production. The intern will be responsible for assisting with guest artist care and transportation, and behind the scenes concert operations. This role is an essential member of the Symphony Operations team providing both production and artistic support. You will have the opportunity to work with a world-renowned orchestra as well as stars from classical, pops, country and Broadway music.
The schedule is varied, including both daily office work and evening hours. Though this is an unpaid internship, it can be taken for college credit, and also offers free tickets to DVMF concerts and meals during weekend concert duty. Housing for all or part of the internship dates may also be available.
College students with an interest in Arts Management, Stage or Production Management and Orchestra Operations are encouraged to apply. The ideal candidate will have superb interpersonal skills, an excellent driving record, experience working with Excel, Word and Outlook, and be at least 21 years old. Experience working in the hospitality industry and working with performing artists is a plus.
DVMF is Utah Symphony | Utah Opera’s (USUO) summer home in the mountain resort town of Park City, Utah. DVMF is celebrating its 16th year of providing chamber music, classical, and pops offerings in several venues: the Deer Valley Resort Snow Park Outdoor Amphitheater, St. Mary’s Church and salon events in private homes in the Park City area. DVMF aims to consistently deliver high quality and musically diverse experiences in casual settings of unparalleled natural beauty.
Applications are due March 15. Application materials include a resume and cover letter. Internships begin June 17, 2019 and end August 10, 2019
Additional Internship Opportunities
Utah Symphony | Utah Opera accepts interns whenever possible to assist students and new professionals in making informed decisions about careers in the arts. Interested candidates can explore one or more facets of arts operations, administration, education, development and marketing We also offer opera-based production opportunities in our costume shop, scenic design studio and stage management. Internships are unpaid with flexible hours and can be used for academia credit. Interns are assigned to a mentor.