Connect our community with great live music.

Join our team and help support unforgettable musical experiences for our community at a 501(c3) non-profit organization that values excellence, integrity, trust, and communication.

OPEN POSITIONS

Marketing Manager Communications Manager

About Utah Symphony | Utah Opera

Utah Symphony | Utah Opera (USUO) connects Utah communities through great live music, serving as the premier provider of the orchestral and operatic art forms in the Intermountain West. The Utah Symphony, which performs at Salt Lake City’s Abravanel Hall and is led by Music Director Thierry Fischer, is one of the most engaged orchestras in the nation. In addition to numerous regional and domestic tours, it has embarked on seven international tours and performed at Carnegie Hall in 2016 coinciding with the orchestra’s 75th anniversary celebrations. Since 1978, Utah Opera has provided Utah’s citizens with distinguished productions at the historic Janet Quinney Lawson Capitol Theatre that showcase emerging and established artists, celebrate traditional works, and champion the American operatic tradition. USUO reaches 450,000 residents annually in Utah and the Intermountain region through its performances and educational programs, which serve more than 155,000 students annually. USUO produces four full operas and more than 175 symphony performances in each season throughout Utah and an annual summer festival – the Deer Valley® Music Festival – in Park City, Utah.

Equal Employment Opportunity Statement

Utah Symphony | Utah Opera (USUO) is committed to connecting our community through the performance of great live music. In service of that goal and to create an incredible place to work, USUO prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, national origin, gender, gender identity, sexual orientation, age, religion, disability, genetics, protected veteran status or any other characteristic protected by federal, state, or local laws.

Title VI of the Civil Rights Act of 1964

Utah Symphony | Utah Opera is in compliance with Title VI of the Civil Rights Act of 1964 which maintains that no person in the United States shall, on the ground of race, color, or national origin, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance. If you have questions concerning USUO’s compliance with Title VI, please contact the office of the President & CEO.

National Alliance for Audition Support

Utah Symphony | Utah Opera is proud to be a partner in the National Alliance for Audition Support (NAAS), an unprecedented national initiative to increase diversity in American orchestras. The Alliance does so by offering Black and Latinx musicians a customized combination of mentoring, audition preparation, financial support, and audition previews. NAAS is a partnership between the Sphinx Organization, League of American Orchestras, New World Symphony, and over 100 orchestras across the nation and is funded by a generous grant from the Mellon Foundation and contributions from the member orchestras. Learn more at www.auditionalliance.org.

Benefits & Perks at Utah Symphony | Utah Opera

Benefits: Full-time staff receive health coverage (USUO pays 100%), 401(k) contribution plan, and paid time-off and holidays.

Free Tickets: Staff receive complimentary and discounted tickets to Utah Symphony and Utah Opera performances.

Work that Matters: Music touches lives for good and enriches our community. Be part of an organization that brings beauty and happiness to the lives of people all over the state.

The staff supports USUO’s mission to connect the community through great live music by doing everything from promotion and fundraising to artistic planning and operations. View and apply for open positions below.

Open Positions

Marketing Manager

JOB OVERVIEW:

The Marketing Manager supports the Utah Symphony | Utah Opera (USUO) Marketing, Communications, and Patron Services Department by providing detail-oriented support to the Director of Marketing and supervising the Marketing Coordinator. This role assists with the development and implementation of USUO’s advertising strategies, ensuring the successful creation, tracking, and analysis of marketing assets. The Manager will also be empowered to make informed suggestions for all assets and to identify thoughtful strategies to extend the reach and impact of USUO campaigns—attracting new audiences to performances and supporting the patron journey. Strong interpersonal skills and the ability to manage multiple deadlines are essential, as this role collaborates with internal departments, creative freelancers, and advertising partners to manage channels for a broad range of campaigns and initiatives.

ESSENTIAL RESPONSIBILITIES INCLUDE:

Support the development and implementation of all USUO advertising strategies across varying media channels.
Effectively work to improve communication with our audiences and ensure the proper accuracy, method, and volume of communication with patrons.
Strategically manage the distribution of campaign deliverables (emails, flyers, etc.) to enhance the reach of our campaigns and strengthen connections with our communities.
Manage efforts to connect with and attract emerging audiences through relationships with community partners.
Help provide direction for graphic designers to produce advertising materials—including print, outdoor (billboards, banners, posters), direct mail (postcards, brochures, flyers), and social ads.
Oversee visual brand, including photo selection for promotional materials, and perform light graphic design work as needed.
Actively track, manage, and evaluate the effectiveness of eblasts, direct mail, and other assets. Share results with the team and make suggestions for adjustments as necessary.
Develop and manage brand activations at performances and in the community.
Supervise the Marketing Coordinator and provide support as needed.
Attend Utah Symphony, Utah Opera, and Deer Valley® Music Festival performances in rotation with others in the department and act as an official marketing/PR representative.
Perform other duties as assigned and required.

REQUIRED EDUCATION/EXPERIENCE/SKILLS:

Bachelor’s degree in marketing, communications, or business; or commensurate experience of at least one to two years working in marketing and promotion.
Concert or event promotion experience preferred.
Ability to capture and use data to measure marketing programs and inform decision making.
Skilled in editing marketing collateral for impact, clarity, and correct grammar.
Proficiency with Microsoft Office Suite or related software.
Proficient with Adobe Creative Suite preferred.
An eye for design and basic graphic design skills.
Excellent verbal and written communication skills.
Understanding of the creative development process and media planning.
Proven ability to find creative ways to reach target audiences.
Team player with proven ability to work collaboratively across departments and maintain effective interpersonal relationships.
Ability to professionally solve problems and meet multiple deadlines when under pressure.
Excellent organizational and project management skills.
Passion for and knowledge of symphonic music and opera preferred.
Flexible working schedule, including evening and weekend events, required.

PHYSICAL REQUIREMENTS:

Prolonged periods of remaining stationary and working on a computer.
Moves equipment weighing up to 30 pounds.
Must have reliable transportation.

TO APPLY:

Please apply online. Application materials should include a cover letter and résumé. Applications without a cover letter will not be considered.

Apply Online

Communications Manager

JOB OVERVIEW:

The Communications Manager will serve as a key contributor toward strategies that build audiences, and will bring energy and imagination toward developing content that will engage our communities. This manager communicates through traditional and digital channels with varied audiences in all phases of their journey with USUO—prospective audiences, new audiences, and longtime patrons—adjusting the style and content of messages to properly resonate with each audience segment. The manager will help oversee internal and external communications for USUO with a specific eye toward creative and data-driven content, as well as developing press and media relationships.

ESSENTIAL RESPONSIBILITIES INCLUDE:

Develop messaging and serve as a copywriter for marketing and institutional content, ensuring audience-centric language and consistency with mission and brand identity.
Develop and implement effective communication strategies to strengthen audience loyalty and build brand awareness.
Collaborate cross-departmentally to stay informed on events, accomplishments, and news from across the organization to share externally.
Manage social media presence (Facebook, Instagram, YouTube, Twitter, TikTok, and LinkedIn), developing strategy for creative, multimedia, organic and paid content that incites authentic engagement with the public, maximizes visibility, and drives revenue. Stay up-to-date on emerging social media channels.
Oversee production of playbills, gathering and developing content that engages and enhances the experience of concert patrons. Serve as chief proofreader and fact-checker.
Create and deploy press releases; manage press relationships and manage interview opportunities, serving as a spokesperson as needed.
Manage contracted photographers and videographers: create photography plan and manage video projects.
Proofread and edit written materials. Ensure USUO messaging is consistent and engaging.
Provide input on visual brand identity.
Track and report on social media data and insights. Adapt and modify campaigns accordingly.
Manage the public relations budget. Track expenses and submit invoices for payment.
Develop an understanding of departmental structure and workflow in order to help, with the Marketing Manager, guide and support the work of the Marketing & Communications Coordinator.
Attend Utah Symphony, Utah Opera, and Deer Valley® Music Festival performances in rotation with others in the department and act as an official marketing/PR representative.
Perform other duties as assigned and required.

REQUIRED EDUCATION/EXPERIENCE/SKILLS:

Bachelor’s degree in communications, journalism, public relations, music, or related field required.
Three to five years of experience in a similar role.
Strong knowledge of communication practices and techniques.
Proven experience in creating audience-sensitive content.
Expertise in social media platforms and reporting tools.
Experience interacting with and providing support for customers.
Excellent verbal and written communication skills.
Excellent and versatile copywriting skills and high-level of attention to detail in proofreading.
Excellent organizational skills.
Excellent time management skills with a proven ability to meet deadlines.
Strong leadership skills and ability to work independently.
Ability to adapt to the needs of the organization and employees.
Ability to prioritize tasks and to delegate when appropriate.
Proficient with Microsoft Office Suite or related software.
Basic photography, videography, and photo editing skills preferred.

PHYSICAL REQUIREMENTS:

Prolonged periods of sitting at a desk and working on a computer.
Moves equipment weighing up to 30 pounds.

TO APPLY

Please apply online. Application materials should include a cover letter and résumé. Applications without a cover letter will not be considered.

Apply Online