Connect our community with great live music.
Join our team and help support unforgettable musical experiences for our community at a 501(c3) non-profit organization that values excellence, integrity, trust, and communication.
OPEN POSITIONS
Costume DirectorTechnical DirectorIndividual Giving ManagerDirector of CommunicationsSales Associate
About Utah Symphony | Utah Opera
Utah Symphony | Utah Opera (USUO) connects Utah communities through great live music, serving as the premier provider of the orchestral and operatic art forms in the Intermountain West. The Utah Symphony, which performs at Salt Lake City’s Abravanel Hall and is led by Music Director Thierry Fischer, is one of the most engaged orchestras in the nation. In addition to numerous regional and domestic tours, it has embarked on seven international tours and performed at Carnegie Hall in 2016 coinciding with the orchestra’s 75th anniversary celebrations. Since 1978, Utah Opera has provided Utah’s citizens with distinguished productions at the historic Janet Quinney Lawson Capitol Theatre that showcase emerging and established artists, celebrate traditional works, and champion the American operatic tradition. USUO reaches 450,000 residents annually in Utah and the Intermountain region through its performances and educational programs, which serve more than 155,000 students annually. USUO produces four full operas and more than 175 symphony performances in each season throughout Utah and an annual summer festival – the Deer Valley® Music Festival – in Park City, Utah.
Equal Employment Opportunity Statement
Utah Symphony | Utah Opera (USUO) is committed to connecting our community through the performance of great live music. In service of that goal and to create an incredible place to work, USUO prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, national origin, gender, gender identity, sexual orientation, age, religion, disability, genetics, protected veteran status or any other characteristic protected by federal, state, or local laws.
Title VI of the Civil Rights Act of 1964
Utah Symphony | Utah Opera is in compliance with Title VI of the Civil Rights Act of 1964 which maintains that no person in the United States shall, on the ground of race, color, or national origin, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance. If you have questions concerning USUO’s compliance with Title VI, please contact the office of the President & CEO.
National Alliance for Audition Support
Utah Symphony | Utah Opera is proud to be a partner in the National Alliance for Audition Support (NAAS), an unprecedented national initiative to increase diversity in American orchestras. The Alliance does so by offering Black and Latinx musicians a customized combination of mentoring, audition preparation, financial support, and audition previews. NAAS is a partnership between the Sphinx Organization, League of American Orchestras, New World Symphony, and over 100 orchestras across the nation and is funded by a generous grant from the Mellon Foundation and contributions from the member orchestras. Learn more at www.auditionalliance.org.
Benefits
Full-time staff receive health coverage (USUO pays 100%), 401(k) contribution plan, and paid time-off and holidays.
Free Tickets
Staff receive complimentary and discounted tickets to Utah Symphony and Utah Opera performances.
Work that Matters
Music touches lives for good and enriches our community. Be part of an organization that brings beauty and happiness to the lives of people all over the state.
The staff supports USUO’s mission to connect the community through great live music by doing everything from promotion and fundraising to artistic planning and operations. View and apply for open positions below.
Open Positions
COSTUME DIRECTOR
Organization: Utah Opera
Location: 336 N 400 W. Salt Lake City, UT 84103
Employment Type: Full Time
Salary/Fee: Competitive
Application Deadline: May 17, 2021
General Description:
Utah Opera seeks a detail-oriented individual with strong organizational and interpersonal skills to manage the Costume Department and oversee all related aspects of costuming and wig & makeup for all productions. Supervisory duties include oversight of a full time staff of 5 and part-time over-hires, working with guest designers, contracted builds and a robust rental department. Candidate should be self-motivated and willing to look for ways to improve and create a team environment. Strong organizational skills are required for budgeting and long term planning. This job requires strong leadership qualities, the ability to work under pressure, with a positive and dedicated problem-solving attitude, while being adaptable to new situations and changing priorities. Some evening and weekend work is required.
Essential Responsibilities:
Work with Director of Production, Artistic Team and Guest Designers to ensure execution of all productions; support Education Department for costume needs.
Manage day to day operations of shop, including but not limited to hiring, scheduling and supervising staff for costume shop, rental department and wig & makeup designers; manage supplies and organization.
Planning and maintaining budgets; manage payroll; promote and over-see rental contracts and over-sight of execution thereof.
Qualifications:
BA (MFA preferred) in Theatre Arts or equivalent professional experience in a theatrical environment.
A working knowledge of the following Software programs is required: MS Office products and Excel. This is a full-time, salaried, exempt position with competitive pay and excellent benefits.
Please apply online. Application materials should include cover letter and resume with references.
TECHNICAL DIRECTOR
Organization: Utah Opera
Location: 336 N 400 W. Salt Lake City, UT 84103
Employment Type: Full Time
Salary/Fee: Competitive
Application Deadline: May 17, 2021
Utah Opera seeks a detail-oriented individual with strong organizational and interpersonal skills to help coordinate and supervise all technical aspects of Opera productions, rental and construction projects, as well as occasional Symphony related productions and concerts. Candidate should be self-motivated and willing to look for ways to improve the work environment. This job requires adherence to high standards, a strong sense of responsibility, enthusiasm, and ability to work nights and weekends. Candidate should possess the ability to operate well under pressure, with a positive and dedicated problem-solving attitude, while being adaptable to new situations and changing priorities.
Responsibilities include, but are not limited to: working with Senior Technical Director; preparing and supervising the load-in/load-out of all productions; manage rehearsals and run of show in the Capitol Theatre; assist in construction drafting for projects to be built in the shop; and preparing ground plans, sections and other technical drawings for productions. A working knowledge of the following Software programs is required: AutoCAD, Excel, Word, Outlook. BA (MFA preferred) in technical theatre or equivalent work experience in related field is required. This is a full-time, salaried, exempt position with competitive pay and excellent benefits. Send resume and cover letters to jobs@usuo.org.
TO APPLY
Please apply online. Application materials should include a resume and cover letter.
INDIVIDUAL GIVING MANAGER
Supports all fundraising efforts with individual donors through the Annual Fund and similar efforts.
Essential Responsibilities:
- Manage Annual Fund, including timeline, appeals schedule, donor communications, determining and pulling target lists, and overseeing mailings
- Track donor activity in Tessitura database and utilize it for moves management, analysis, and strategic planning
- Create, review, and analyze development reports for use in mailings and communications, and to measure progress and inform strategy
- Work with Director of Individual Giving to create and disseminate development messaging for annual fund appeal efforts, including but not limited to appeal letters, emails, social media, and additional communications, and ensures coordination of fundraising messages throughout the organization
- Proof and edit development materials, including fundraising appeals, reports, and donor listings for playbill
- Plan and manage all logistics for fundraising initiatives such as Health Care Night, Giving Days, and other special donor cultivation/stewardship events designed to encourage maximum engagement and to strengthen relationships
- Manage a small portfolio of individual grassroots donors, including prospects among subscribers and ticket buyers
- Research, cultivate and steward subscribers and single ticket buyers to become donors and to build a robust donor pipeline
- Collaborate with Deer Valley Music Festival (DVMF) Donor Engagement Coordinator to execute strategy for DVMF grassroots efforts, including the Annual Giving Day, Love PC Give PC Day, and donor appreciation events
- Provide excellent customer service to patrons needing assistance with ticketing, recognition and benefits
- Staff and represent USUO at performances, events and other programs, and serve as an ambassador for USUO
- Other duties as assigned
Required Qualifications and Experiences:
- Minimum two years practical experience working for a non-profit, preferably in fundraising, or related experience
- Strong interpersonal skills with a desire to develop relationships with USUO patrons
- Excellent verbal and written communication skills
- Proofing and editing skills
- Ability to analyze data to build solid Annual Fund plans
- Detail-oriented and process-focused
- Strong organizational, problem-solving, and multi-tasking abilities
- Ability to apply critical thinking to Annual Fund and strategic planning
- High level of professionalism and grace under pressure
- Enthusiastic and positive personality; high energy level
- Knowledge of Tessitura database a plus
- A strong commitment to the mission of USUO, demonstrating a genuine interest and passion for the arts, especially classical music
- A willingness and ability to work some evenings and weekends
- A Bachelor’s degree or equivalent experience
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift 20 pounds at times.
TO APPLY
Please apply online. Application materials should include a resume, cover letter, and references. Applications without a cover letter will not be considered.
DIRECTOR OF COMMUNICATIONS
Utah Symphony | Utah Opera
123 West South Temple, Salt Lake City, UT
Full-Time, Marketing Department
JOB OVERVIEW:
As Director of Communications, you will combine your expertise in communication and storytelling with your passion for orchestral music, opera, and music education to showcase USUO’s programs and build enthusiastic audiences for its art forms. In the coming seasons, you will lead publicity for the conclusion of Utah Symphony’s current Music Director’s tenure and introduce a new Music Director to the community. For Utah Opera, you will introduce new productions and operas to the community as the company continues to expand the repertoire. You will help us invite the full community to experience the music we create, keep our programs and events at the forefront of local news awareness, and raise the profile of USUO locally, nationally, and internationally.
ESSENTIAL RESPONSIBILITIES INCLUDE:
- Develop long- and short-term strategic communications plans to direct the public narrative of USUO and help shape its reputation and brand.
- Serve as the primary spokesperson for the company. Be an informed community advocate for orchestral music, opera, and music education.
- Generate earned media by developing and implementing publicity plans, writing and distributing press releases, hosting press events, and pitching story ideas to reporters.
- Develop and maintain relationships with local and national media contacts.
- Supervise press ticketing, photographers, videographers, and all media access at rehearsals, performances and other events.
- Promote, develop, solicit, screen and facilitate media requests for interviews.
- Draft letters and speeches for the CEO, board chair, or artist leadership, as needed.
- Develop and maintain message points and USUO’s press kit, including photography, fact sheets, b-roll and FAQs.
- Provide media training and coaching for staff and musicians.
- Provide weekly and monthly reports of publicity plans and outcomes.
- Set USUO’s social media and content strategy in collaboration with members of the marketing department.
- Collaborate to extend publicity efforts through USUO’s communication channels, such as email, social media and the website.
- Write articles for USUO’s website and program as an internal reporter for the company.
- Proof and/or edit all communication materials, including marketing materials.
- Be available for typical workday assignments and present at rehearsals and evening/weekend performances.
KNOWLEDGE, SKILLS & EXPERIENCE REQUIRED:
- Minimum five years of practical experience working in public relations.
- Bachelor degree in English, Communications, Public Relations, Journalism, or equivalent experience preferred.
- Understanding of media relations and social media marketing strategy.
- Superior writing, proofreading, and public speaking skills. Ability to write in a journalistic style that is customary for press releases and publications.
- Outstanding organizational skills with an attention to detail, strong project management experience, and superior interpersonal and management skills.
- Working knowledge of social media platforms and reporting tools.
- Ability to coordinate across departments and communication channels to create a coherent message.
- Proficient in Microsoft Word, Excel, PowerPoint, Outlook, and Teams.
- Must be available regularly to work and attend evening and weekend events and performances.
- Knowledge of and excitement for orchestral music and opera.
TO APPLY
Please apply online. Application materials should include a resume, cover letter, and references. Applications without a cover letter will not be considered.
SALES ASSOCIATE
Utah Symphony | Utah Opera (USUO) is seeking experienced outbound Sales Associates!
We are looking for friendly and energetic individuals with a genuine passion for music and the arts to maximize ticket revenue through the sale of USUO season subscription packages, and assist in our annual fundraising efforts.
This is a part time position that offers a great deal of flexibility to create your own schedule. Our sales office is located in Bountiful, and our office hours are Monday-Friday from 10:00am-6:00pm; we are closed on Saturday and Sunday. A minimum of 20 hours (maximum 29 hours) is required each week.
Sales Associates are paid an hourly wage and earn weekly bonuses for meeting various individual and team sales goals. The Sales Associate position offers a rewarding and unique opportunity to learn and expand your musical knowledge in a fun and friendly environment. Complimentary tickets to Utah Symphony & Opera performances are another great benefit!
Essential Responsibilities Include:
- Outbound calls selling Utah Symphony | Utah Opera season subscription packages
- Solicit donations from current and past patrons during our year-end Annual Fundraising Campaign
- Cultivate relationships with patrons in order to create repeat business and referrals
- Meet pre-determined goals for ticket sales, promotions, and contributions
- Identify the patron’s needs, present accurate product information and close the sale over the phone
- Keep detailed tracking records of revenue, contacts, calls per hour, and other sales metrics
- Maintain follow-up with patrons as needed
- Other duties as assigned by the Sales Manager
Requirements:
- Prior sales experience preferred
- Superior customer service and aptitude towards developing relationships over the phone
- Commitment to setting and achieving goals
- Excellent oral and written communication skills
- Outstanding organizational, problem-solving and multi-tasking abilities
- Qualified at working independently AND as part of a team
- High level of professionalism and grace under pressure
- Courteous attitude and strong listening skills
- Enthusiastic and positive personality; high energy level
Please apply online. Application materials should include a resume and references.