Employment Opportunities

Opera Education Assistant
 
Reports to: USUO Director of Education & Community Outreach
Position Purpose: Assists with activities in the Education Department
 
JOB DESCRIPTION:  The Opera Education Assistant schedules opera and select symphony education presentations, working with schools and community venues. The opera assistant maintains and publishes a variety of calendars, including online scheduling of all activities for Opera Resident Artists. Additionally, the opera assistant manages our education website, oversees office supplies, and maintains the database of education activities. He/she sends correspondence, receives RSVPs, and is also often asked to give tours of our three buildings, so must be comfortable with addressing groups of people, especially students. Occasional evening and weekend work is required; the regular 40-hour work week will be adjusted when this occurs.
 
WHO SHOULD APPLY: Persons who have excellent organizational and management skills, and who enjoy being part of a collaborative team in which they often play a supportive role. Persons with experience in arts education, and knowledge of symphonic and/or vocal repertoire; a BA in music, fine art, arts administration or communication is preferred.
A working knowledge of Microsoft Office and Google Suites is necessary for this position. Experience with digital photography, social media, design and website maintenance is helpful.  Knowledge of the Tessitura database would be useful.
 
APPLICATIONS: Send a letter of interest and a resumé, with at least 3 references listed, to:
 
Paula Fowler
Director of Education & Community Outreach
Utah Symphony | Utah Opera
336 North 400 West
Salt Lake City, Utah  84103
 
Applications by email can be sent to This email address is being protected from spambots. You need JavaScript enabled to view it.
 
Application period: March 24-April 7, 2017
Employment begins: approximately April 24, 2017
Entry level, plus full benefits

Digital Content Producer

Utah Symphony | Utah Opera
336 North 400 West, Salt Lake City, UT
Website: www.usuo.org
Full-Time, Exempt
Marketing Department
 
Utah Symphony | Utah Opera (USUO) is seeking a creative, outgoing individual with strong multimedia skills and passion for classical music and opera to join its marketing team. As USUO’s Digital Content Producer you will create and distribute videos, photographs, graphics, and articles to engage the public with our brands online and increase ticket revenue and attendance for performances. This position requires weekly attendance at evening and weekend events to capture and distribute social media content and engage with the public.
 
Essential responsibilities include:
  • Plan and execute content marketing campaigns on digital platforms
  • Manage the editorial content calendar for the website, social media platforms, and other online content distribution channels.
  • Build and distribute email newsletters related to content produced
  • Track and report on campaign performance. Adapt and modify campaigns accordingly.
  • Respond to customer inquiries/feedback and provide customer service via social media channels.
  • Write copy for and schedule social media posts to distribute content. Manage content distribution to maximize exposure and public engagement.
  • Create multimedia content including blogs, videos, podcasts, photographs and graphics.
  • Appear on camera to interview patrons, guest artists, conductors and musicians. Arrange and coordinate interviews for online distribution channels.
  • Proofread and filter all digital content produced by other departments for public consumption to ensure accuracy and alignment with brand and style guidelines. Be a resource for the organization on developing effective digital content. 
 
Requirements:
  • Bachelor degree in journalism, mass communications or public relations or equivalent experience.
  • 1-3 years of experience in producing multimedia content for online communication channels.
  • Creative thinker with a background in and passion for classical music and opera.
  • Working knowledge of social media management tools such as Hootsuite or Sprout Social. Experience with data-driven social media reporting and analysis.
  • Experience using website content management software such as Wordpress or Joomla and website analytics tools such as Google Analytics. Basic HTML and CSS knowledge.
  • Knowledge of social media platforms, best practices, and trends. Experience curating and optimizing content and knowledge of what content works best for the various social media platforms.
  • Experience interacting with and providing support for customers. 
  • Excellent written and verbal communication. Strong proofreading abilities with a commitment to accuracy.
  • Advertising experience. Adept at writing clean, creative copy and creating visually appealing images and graphics. Working knowledge of Adobe Creative Suite.
  • Proficient at video production and editing. Outgoing personality that can engage effectively in on-camera interviews.
  • Proficient at capturing and editing photography.
  • Project management experience including the ability to manage deadlines and multitask multiple projects.
 
To apply please send cover letter, resume, references and portfolio with Digital Content Producer in the subject line to This email address is being protected from spambots. You need JavaScript enabled to view it. or Utah Symphony | Utah Opera, 336 North 400 West, Salt Lake City, Utah 84103.
 

Assistant Technical Director for Utah Opera

Assistant Technical Director for Utah Opera will help with the coordination and supervision of all technical aspects of Opera productions. Responsible for preparing and managing the load in/load out of all sets and props, supervising IATSE crew, prepare ground plans, sections, and other technical drawings for production.  Also prepare drawings for rental sets and construction drawings for sets built.  Must have a Bachelor's degree in related field and a minimum of three years experience or MFA. Must also be detail-oriented, have strong organizational, interpersonal skills, and be self-motivated and have knowledge in MS Office and AutoCAD required. Scenic shop/construction time preferred.
 
If interested send letter, resume, references to: ATD Search 336 N. 400 W. Salt Lake City, UT 84103 or e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Patron Services Agent

Part Time, Marketing Department (Ticket Office)
 
Utah Symphony | Utah Opera (USUO) is seeking outgoing individuals to work in the Patron Services Office assisting patrons of USUO with season and individual ticket sales. You are expected to provide superior customer service and accurate information to patrons and donors alike.
 
Essential Responsibilities include: 
 
  • Assist in the selling of subscription packages, subscriber add=on tickets, and single tickets.
  • Assist patrons with ticket exchanges in accordance with USUO policy.
  • Identify patrons who are potential high-value subscribers (i.e. Abravanel and/or Peterson Society members) or group sales prospects and provide customer information to Patron Services and Group Sales Managers.
  • Process subscription forms submitted by USUO Outbound Sales office
  • Perform data entry projects as assigned
  • Attend performances and perform performance duty during evenings and weekends as required
  • Perform follow-up calls to patrons that may include special offers
  • Assist with other special marketing and development projects as needed
 
Education and Experience Requirements: 
 
Demonstrated human relations and effective communication skills required.
 
Must be available to work 20 hours per week. Shifts are 10am – 2 pm, 2pm – 6pm, and 2pm through intermission of our performances. Closed most Sundays.
 
To apply please send resume and references to This email address is being protected from spambots. You need JavaScript enabled to view it. or Utah Symphony | Utah Opera, Patron Services, 123 West South Temple, Salt Lake City, UT 84101.

Internship Opportunities

Deer Valley Music Festival Public Relations Internship

June 1, 2017 - August 1st, 2017

USUO is seeking a part-time Public Relations Intern to assist the Public Relations Director with expanding media relations efforts and placement. Intern would be responsible for drafting press releases and blog posts, updating and managing media lists, distributing relevant press materials to media in advance of their deadlines, monitoring and tracking media clips into our library, assisting with content generation, creating posts and monitoring traffic on social media channels, conceptualizing and pitching unique story angles to the media and assisting the Marketing Department with any other projects as necessary. Hours are flexible and will be determined prior to the internship. Internship duration will also be determined based on mutual company and intern needs.

Duties include but are not limited to:

  • Writing and distributing press releases for the Deer Valley Music Festival
  • Writing blog posts
  • Conducting guest artist Q&As
  • Research and content production for patron relations project
  • Creating, updating and maintaining media lists
  • Social media post and traffic monitoring to Facebook, Twitter, Instagram, Periscope
  • Monitoring and tracking media clips in an organized manner
  • Conceptualizing and pitching unique story angles and human interest stories to media

Ideal candidate should be a recent graduate or current student of Public Relations, Journalism, Marketing or Communications at an accredited university and have excellent written and verbal communication, and familiarity with journalistic AP Style. Experience writing news stories or marketing copy is a plus. Other important qualifications include an ability to meet deadlines, an assertive and creative work approach, excellent organizational skills, attention to detail, reliability and consistency. Candidate should understand the value of producing effective results over mere efficiency. Knowledge of classical music is also a plus. Access to a vehicle is not mandatory, but would facilitate travel to Park City, where the organization’s summer efforts are centered.

This position is unpaid, but can be taken for college credit. Other benefits include complimentary and discount tickets to performances, experience working in media relations and an increased understanding of arts marketing and promotions. Internship months would be June 1 to August 15, with possible continuation into fall internship and the symphony’s regular season.

 

Interested applicants should email a current resume, cover letter and writing samples to Renée Huang, This email address is being protected from spambots. You need JavaScript enabled to view it. , with “PR Internship” in the subject line by March 31, 2017. 

 


Deer Valley® Music Festival Summer Front of House Internship

June 28, 2017 – August 6, 2017
 
Utah Symphony | Utah Opera’s Front of House summer intern is responsible for assisting the Front of House Manager and coordinating an enormous staff of over 100 volunteers per event for the Deer Valley® Music Festival. This individual will have the opportunity to work with a world-renowned orchestra and stars from classical, pops, country and Broadway music. 
 
The work schedule is flexible and will be negotiated before the internship begins. The internship includes primarily onsite event duties in Park City with additional office hours. This is an unpaid internship, but does offer other benefits described below.
 
  • Housing in Park City during weekend Festival work
  • Dinners provided during weekend Festival work
  • Opportunities to attend performances and receive complimentary/discounted tickets
  • Opportunities to meet prominent artists in various music fields
  • Increased understand of the performing arts and arts administration
  • Opportunities to interact with top administrative professionals in the performing arts field.
  • Increased understanding and leadership of Volunteer Management
College students with an interest in Arts Management and Stage or Production Management are encouraged to apply. The ideal candidate will have superb customer service and managerial skills.
Applications are due by March 1, 2017. Application materials include a resume and cover letter. Internships begin June 28, 2017 and end August 6, 2017 .
Interested applicants should send resume and cover letter to: Melissa Robison at This email address is being protected from spambots. You need JavaScript enabled to view it. .
 

Deer Valley® Music Festival - Summer Operations Internship
 
June 19, 2017 – August 5, 2017
 
The Utah Symphony | Utah Opera announces summer internship opportunities for its 14th annual Deer Valley® Music Festival (DVMF) and Summer Community Concerts. The Operations Intern will be responsible for assisting with guest artist hospitality, transportation and concert operations. The individual will have the opportunity to work with a world-renowned orchestra and stars from classical, pops, country and Broadway music. 
 
College students with an interest in Arts Management, Stage or Production Management and Orchestra Operations are encouraged to apply. Through assisting with these events, the intern will gain increased understanding of the performing arts and arts management.The internship will involve evening events and include both office work and onsite event duties with a varied schedule. Though this is an unpaid internship, it can be taken for college credit, and also offers free tickets to DVMF concerts and meals during weekend concert duty. Housing for all or part of the internship dates may also be available.
 
College students pursuing a Bachelor’s or Master’s degree should apply. The ideal candidate will have superb interpersonal skills, an excellent driving record, experience working with Excel, Word and Outlook, and be at least 21. Experience working in the hospitality industry and working with performing artists is a plus.
 
DVMF is Utah Symphony | Utah Opera’s (USUO) summer home in the mountain resort town of Park City, Utah. DVMF is celebrating its 14th year of providing chamber music, classical, and
pops offerings in several venues: the Deer Valley Resort Snow Park Outdoor Amphitheater, St.
Mary’s Church and salon events in private homes in the Park City area. DVMF aims to
consistently deliver high quality and musically diverse experiences in casual settings of
unparalleled natural beauty.
 
Applications are due March 15, 2017. Application materials include a resume and cover letter. Internships begin June 19, 2017 and end August 5, 2017.
Interested applicants should contact Cassandra Dozet, Director of Operations, This email address is being protected from spambots. You need JavaScript enabled to view it. .

Deer Valley® Music Festival – Summer Development Internship


June 5, 2017 – August 7, 2016

Utah Symphony | Utah Opera’s summer intern is responsible for assisting the Development Department with its administrative, presentational, promotional and onsite operational aspects of the Deer Valley®Music Festival. This individual will interact with patrons, individual donors, corporate sponsors, orchestra members and guest artists; therefore, a professional and mature demeanor is required. College students and graduate students with an interest in Arts Management or Non-Profit Fundraising are encouraged to apply.

Duties may include but are not limited to:

  • Assisting with the Deer Valley®Music Festival VIP program
  • Weekday 9-5pm office work in Salt Lake City, UT
  • Friday and Saturday night concert duty in Park City, UT (4-10pm)
  • Occasional weekday evening event duties
  • Tracking RSVP lists for events throughout the summer
  • Assisting with Utah Symphony touring

The work schedule is flexible (allowing for days/evenings off each week) and will be negotiated before the internship begins. This is an unpaid internship, but does offer other benefits described below. The candidate would ideally have superior customer service skills when dealing with patrons over the phone and face-to-face. Candidates must be proficient in Excel, Word, Power Point and Outlook. Knowledge of the design website WordFly and of the ticketing and fundraising database system Tessitura is a plus.

The benefits of a Deer Valley® Music Festival internship include:

  • Housing in Park City during weekend Festival work
  • Dinners provided during weekend Festival work and at other evening events
  • Opportunities to attend performances and receive complimentary/discounted tickets
  • Opportunities to meet prominent artists in various music fields
  • Increased understanding of the performing arts and arts administration
  • Opportunities to interact with top administrative professionals in the performing arts field

 

Applications are due by Wednesday, March 15. Application materials should include a resume and cover letter. Internships begin June 5 and end August 7, 2017. The internship start date could be flexible depending on the applicant.

Please send resume and cover letter to: This email address is being protected from spambots. You need JavaScript enabled to view it.


Additional Internship Opportunities

Utah Symphony | Utah Opera accepts interns whenever possible to assist students and new professionals in making informed decisions about careers in the arts. Interested candidates can explore one or more facets of arts operations, administration, education, development and marketing We also offer opera-based production opportunities in our costume shop, scenic design studio and stage management. Internships are unpaid with flexible hours and can be used for academia credit. Interns are assigned to a mentor.

Interested applicants should contact human resources via email, This email address is being protected from spambots. You need JavaScript enabled to view it.