General Guidelines
ACCESSIBILITY
We are committed to making our performances and venues accessible to all of our patrons. Find accessibility details for each venue here:
GENERAL AGE GUIDELINE
Individuals age five and older are welcome to attend USUO performances. Parents should ensure their children are able to sit quietly through the performance without disturbing others around them. No babes in arms will be admitted; however, our Family Series performances are suitable for all ages.
TERMS OF SALE
Artists and programs are subject to change. Tickets are non-refundable.
PLAN YOUR VISIT
Find everything you need to know about parking, dining, accessibility, and what to expect—so you can enjoy your experience to the fullest.
LATE SEATING POLICY
Late seating will be at an appropriate break in the performance or at intermission. Read more>>
In consideration of our artists and patrons, late seating and re-entry will take place during the first appropriate pause in the program at the discretion of management or during intermission. Certain programs are performed without intermission; in those cases, late seating and re-entry may not be available at all. Reserved seats are not guaranteed after the performance starts. Latecomers may be seated in the back or sides out of courtesy to the artists and other patrons. Patrons may relocate to their ticketed seat at intermission.
For the convenience of latecomers or those that exit the venue during the performance, the performance can be viewed and heard on monitors in the lobby.
If you anticipate a scenario where you may need to leave the theatre during the performance for a medical condition or emergency contact, please contact us prior to your visit. We’d love to find you seats and come up with a plan that will allow us to minimize distraction while allowing you to enjoy as much of the performance as possible.
Many attendees like to arrive early to enjoy pre-performance activities. Visit your event’s detail page for more information.
